Membership Policy

REGISTRATION AND MEMBERSHIP POLICY

simple-press.com

All references to simple-press.com in this Registration and Membership Policy are deemed to encompass all websites and sub-domains operated by Simple:Press including, but not restricted to, codex.simple-press.com.

Non-Member Access

Registration and membership of simple-press.com is optional. Visitors to simple-press.com may freely access many parts of the websites and can download the latest core release of the Simple:Press forum plugin for WordPress.

Member Access

Signing up for membership of simple-press.com grants access and use of our full support forum, access to download and use additional Simple:Press plugins and themes that are available, access to additional pages of our Codex and access to any special offers, promotions or additional items we may choose to offer from time to time. Such access is limited to the lifespan of the membership level selected and is revoked upon its expiration.

Simple:Press License

The Simple:Press forum plugin for WordPress is made available under the terms of the GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version.

This program is distributed in the hope that it will be useful, but without any warranty; without even the implied warranty of merchantability or fitness for a particular purpose. We strongly encourage all users to read the full terms of the license which is distributed with the plugin download.

Forum Etiquette

Simple-press.com respectfully requests all of our members to remain polite and constructive when posting in the support forum. We retain the right to remove any posts made that we deem to be abusive or offensive to ourselves or other members and in extreme cases reserve the right to revoke membership without refund should a member continue to cause offence after being warned.

Support Forum Response

All forum questions are replied to as quickly as possible. From time to time it may not be possible to respond immediately and we would ask you to be patient in such cases. Like our users, we also have families, houses, dentist appointments, other jobs, meals and sleep to deal with.

Refund Requests

We encourage all prospective members to be sure of their commitment prior to signing up for membership of simple-press.com. In particular it is important to check the System Requirements to ensure their website is capable of using the plugin. Membership refunds will not be automatically made due to such incompatibilities.

Downloading and using the core Simple:Press plugin does not require membership and refunds will not be automatically made simply on the grounds that the plugin is not what the member expected. You are responsible for making that decision prior to signing up for membership.

Refund requests will only be considered where it can be shown that our support has failed in some definable way. Before any such refund is made however, we do reserve the right to review that support; the perceived problem and to make final attempts to resolve it.

Bugs and Security

No software application is ever completely bug-free but our commitment is to correct reported bugs as quickly as possible and to issue timely updates and/or patches where appropriate. Where a patch is not immediately possible we will do our best to provide a workaround.

From time to time it may be necessary to release a security update to the Simple:Press core or one of it’s plugins. Such updates will be notified in the WordPress plugins and WordPress update pages. It is up to our individual members to take advantage of updating their version in a timely manner once such a release and notification has been issued. Simple-press.com can take no responsibility for a members failure to keep their software up to date.

Privacy

Simple-press.com takes your privacy very seriously and we encourage you to read our Privacy Policy available from the link at the bottom of our support forum.

Contacting Us

If you need to contact us regarding the simple-press.com website, it’s content or statements declared in this registration and membership policy, please use the ‘Contact Us’ email form available from our website menu.

Changes to this Policy

This Registration and Membership Policy will be kept under constant review and may change from time to time. If at any time membership condition change we will update this policy accordingly.

January 2014