Support Forum

I'm using WP 3.0 and SP 4.3.2

I've installed Simple Press on a test blog and have been playing around with it. It's worked great so far, done everything that I wanted. I only had an admin account that I was using to check it out.

I created a regular account on the blog which is called a Subscriber and when I go the forum I get the "Access Denied" message. This new account is getting seen as a Guest to the forum. I know because when I updated Guest settings to "read-only" I was able to see the forum. I created a User Group called Subscribers and made sure it had Full Access and still access is denied.

When I view the user in the SPF admin the user has No Memberships but has the rank of Member. I didn't see any way to change these. When I viewed the users profile in the SP admin it says Forum Rank is Administrator and under User Group Memberships it lists Administrator, No User Group and Membership. I'm very confused by this.

How can I change existing blog subscribers access to the forum? I have an existing blog with over 1000 subscribers and I'll need them to immediately have access to the forum when it is installed.

Thank you.

I have user groups and permissions sets set up. I checked the Members section in Options and the default group for New Members is Members and the WP Subcriber Role is also set to Members. Yet I created another new subscriber and the Membership is coming back as 'No Memberships' and my existing subscriber still has 'No Memberships.'

I tried manually adding members to the Members usergroup. Both my test accounts were eligible  to be moved yet when I click the 'Add Members' button it says "Member Add Failed!"