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general-topic
Can't make any changes or remove "topic print" notice
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jkswopes
Member
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Apr 16, 2015 - 6:49 pm

When I try to remove the notice nothing happens, I also noticed that I can't make any changes, everything I press just brings me back to the top. None of the menu items work within SP admin, I can use the main buttons to move between sections but any option I click under one of the sections just returns me to the top of the admin section where the notice is. 

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Mr Papa
Simi Valley, CA
SP Master
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Apr 16, 2015 - 8:59 pm

sorry, cant make changes to what? and what notice?  confused as topic title says print topic...

are your issues all with print topic or more global...

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jkswopes
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Apr 16, 2015 - 9:03 pm

Sorry, the notice is for the "print topic" option, I figured everyone got the notice at the same time.

I can't make any changes at all to my forum, any menu item I click on returns me back to the top of my admin page. 

I've attached a pic of the notice, I can't remove it, clicking on remove doesn't do anything.

adminpanel.jpgImage Enlarger

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Mr Papa
Simi Valley, CA
SP Master
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Apr 17, 2015 - 12:41 am

oh, the latest simple press news display... 

No, every one does not get them at same time...  and its just periodic news that we display...  nothing new in the news messages either...  been around for couple years at least now...

thus far, no other reports of issues with the news..  nothing has changed in the delivery, but this message is the latest one that would be going out... 

but you are saying nothing else in the admin works either???

any errors shown in the browser console?

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jkswopes
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Free Members
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Apr 17, 2015 - 1:25 am

I'm assuming you mean the javascript console? 

If so, all I see is "Uncaught ReferenceError: _ is not defined"

It appears to be referencing the spa-forums php file

All I see when I pull up the error is the picture below. 

error.jpgImage Enlarger

 

I'm not a coder so I could be looking in the wrong place.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Apr 17, 2015 - 2:08 am

Is this a new, recent problem? If so can you tell us what has changed please?

And are you running JetPack with the stats turned on?

andy-signature.png
YELLOW
SWORDFISH
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FidoSysop
Clearwater Florida
Member

VIP
sp_UserOfflineSmall Offline
Apr 17, 2015 - 2:24 am

Using jetpack stats?  If so try disabling just the stats module momentarily. 

  • Doc ~ An old Fidonet SysOp. Just hanging out in cyberspace keeping up with tech.
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jkswopes
Member
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2015 - 7:53 am

Hey fellas, turning off stats in Jetpack fixed it, thanks! How did you figure that was the issue from the pictures I posted? Or have you had issues with jetpack stats in general in the past? 

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FidoSysop
Clearwater Florida
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VIP
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Apr 17, 2015 - 8:30 am

Went through that a couple of weeks back.

I have since dumped JetPack and went with Google Analytics for my stats. A much better stats option and if your using CloudFlare for DNS just put your analytics ID in the settings it will track everything including error pages.

Regards, Ed

  • Doc ~ An old Fidonet SysOp. Just hanging out in cyberspace keeping up with tech.
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jkswopes
Member
Free Members
sp_UserOfflineSmall Offline
Apr 17, 2015 - 8:58 am

Yeah, I actually use Google Analytics as well, I just liked being able to quickly see stats in the dashboard. But I'll definitely refrain from using it on this site at least since it seems to cause issues with other functionality. 

Thanks again.

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