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Profile icon not working anymore
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Shama
Thailand
Member
Free Members
sp_UserOfflineSmall Offline
Dec 19, 2014 - 8:58 am

I just noticed that when I click on a member's forum icon, instead of opening a pop up window to that person's profile, the forum page shifts up a little, but otherwise nothing happens. So nobody can access any member profiles. 

I am not sure when exactly this happened. I just know it was working a few weeks ago when I used this function last. Any idea what might cause this?

I am running the latest WP version and the latest forum version. My site is http://thaihealingmassage.com/forum

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Ike
Sawtry, UK
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Free Members
sp_UserOfflineSmall Offline
Dec 19, 2014 - 9:24 am

Hey Shama,

Are you running a custom theme there at all?

If so, I take it you have updated your forum today to 5.5.3? Have you updated the theme with the latest update code changes?

I'm not 100% sure if the problem you are having is related however.

I notice that the usernames I can click on your forum take me to external sites, but the profile photo's are not links.. So if you are running a custom theme, what exactly has changed in the templates?

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gorky5
Member
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sp_UserOfflineSmall Offline
Dec 19, 2014 - 10:35 am

Shama said
I just noticed that when I click on a member's forum icon, instead of opening a pop up window to that person's profile, the forum page shifts up a little, but otherwise nothing happens. So nobody can access any member profiles. 

I had the same. It happened after the WP 4.1 update (the latest SP update didn't seem to make a difference) on PC/Chrome. Clicking on profile links or mod tools took me to the bottom of the page, and didn't open the popup. Tooltip text was also huge.

I was using a Unified child theme with some very basic modifications. I switched to the updated stock Unified, then back to my child theme and it seems to be OK now. Not sure what caused the problems.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Dec 19, 2014 - 10:44 am

odd...  have to keep an eye on this...

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Shama
Thailand
Member
Free Members
sp_UserOfflineSmall Offline
Dec 19, 2014 - 12:25 pm

All the SP updates just now showed up in my WP admin area, and now the profile feature works again. And I don't have a custom theme, nothing was changed in my WP theme.

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Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Dec 19, 2014 - 12:41 pm

Excellent so at least in your case it was just 5.5.2 clashing with WP 4.1. Thanks for letting us know.

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