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Subforums show unread but main forum doesn't
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Rias Van der Veken
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Aug 30, 2014 - 1:45 pm

I've had a variation of this problem before, but I've checked everything I've done then to solve it and I don't seem to be able to now.

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As you can see the "Hotel - Loyalty Programs" has sub-forums that are unread. But the forum itself isn't showing an unread icon and doesn't get the class "spUnreadPosts" to its div.

What could be the problem?

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Yellow Swordfish
Glinton, England
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Aug 30, 2014 - 6:06 pm

Not totally following but first question has to be which version of Simple:Press are you using?

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SWORDFISH
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Rias Van der Veken
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Aug 30, 2014 - 6:08 pm

Basically, I want the icon to be red when a sub-forum has unread posts, version is 5.5.0.1

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Yellow Swordfish
Glinton, England
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Aug 30, 2014 - 6:16 pm

A little more detail would be helpful... for starters, is this a one-off occurrence or does this happen all the time?

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Rias Van der Veken
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Aug 30, 2014 - 6:17 pm

The icon of "Hotel – Loyalty Programs" always stays the same, whether its subforums have unread posts or not. So yes, it happens all the time. 

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Yellow Swordfish
Glinton, England
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Aug 30, 2014 - 6:19 pm

I was really meaning all forums? Does this occur on all forums? I.e., is this a global condition?

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Rias Van der Veken
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Aug 30, 2014 - 6:24 pm

I don't know, it's the only forum that has subforums.

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Yellow Swordfish
Glinton, England
SP Master
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Aug 30, 2014 - 6:33 pm

OK - so it might be that it never has catered for that... I am not totally sure.

I will have to set up some tests to see if this is something that has never happened or is something that may have perhaps broken.

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SWORDFISH
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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Aug 31, 2014 - 3:31 am

Sorry - but I am unable to replicate your problem on my local test environment and it does appear to be working correctly. So - that leaves initial two questions...

Can you confirm beyond doubt that your 'Hotel Loyalty Programs' forum DOES have a custom icon defined for 'Custom forum icon when new post'?

What Simple:Press theme are you using and has it been customised in any way?

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Rias Van der Veken
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Sep 1, 2014 - 3:31 am

The forum has a custom icon defined and I checked that it existed on the filesystem too.

The simple press theme is a customised version of the Unified (minimalistic) theme. But nothing is changed in the template, just css.

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