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Support/help after install?
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Bart C.
New Jersey, USA
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Sep 18, 2014 - 9:32 am

Hello everyone,

We're considering moving two vBulletin sites over to SimplePress, we're actually very close to doing it.  How is support after the process is completed?  Are developers available and responsive to specific problems?  Is the community here active and helpful?

I'd love to hear real feedback as well as any warnings or words of encouragement as it's a huge decision and we don't want to bring down two successful and active communities by making a bad decision.

Thanks!

Bart

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Bart C.
New Jersey, USA
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Sep 18, 2014 - 9:34 am

We're running the ClassiPress theme on one site already and plan to install it with the second when we convert to SimplePress....are there any details that need to be thoroughly addressed before trying to put SimplePress and ClassiPress into the same sandbox?

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Ike
Sawtry, UK
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Sep 18, 2014 - 3:04 pm

Unfortunately this is way out of my capabilities to answer! However, Steve (Mr Papa) should be on later today and can hopefully advise, and possibly a few members who have done similar moves..

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Bart C.
New Jersey, USA
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Sep 18, 2014 - 5:46 pm

Thanks Ike.  We've been up and running on the second site for about two months and have had nothing but problems with VB being integrated into WP so we need the migration to SimplePress to go perfectly as we can't handle any more delays due to bugs.

We're crossing our fingers, work has begun, we'll see how it works out!

Bart 

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Mr Papa
Simi Valley, CA
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Sep 18, 2014 - 8:30 pm

we have a fair number of users using classipress and simple press together...  I seem to remember one issue with the quicklinks (recent topics and forum dropdowns) in couple instances, but it easily solved and can be searched here...

just come on back with any questions or support needs...

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