Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
plugins-topic
Need some help with the Polls plugin
Avatar
Ratgax
Barcelona (Spain)
Member
Free Members
sp_UserOfflineSmall Offline
Jul 23, 2014 - 5:58 am

I can give you admin access to fasebeta.net and  you can look it yourself (we lost our website and we're trying to get it up so it's nearly empty).

Now you can look at http://www.fasebeta.net/forum/

Here's an empty forum, on this website is runing Twenty Thirteen WP Theme (just to try)

There are two captures from a minute ago, we have Force strict use of WP API  unchecked and just two plugins installed:

  • Jetpack
  • Simple Press Forum

Image Enlarger

Image Enlarger

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 23, 2014 - 6:03 am

OK - that is bizarre!

Firstly - can you turn off the 'allow multiple' display option and see what happens.

If that does nothing then leaving those settings off for now - can you deactivate Jetpack and see what happens?

andy-signature.png
YELLOW
SWORDFISH
Avatar
Ratgax
Barcelona (Spain)
Member
Free Members
sp_UserOfflineSmall Offline
Jul 23, 2014 - 6:18 am

I know it it :-)

I just deactivated Jetpack and now it's ok.

So fun... so it seems is a Jetpack issue. Actually I have Jetpack installed in all my 3 websites (all with simple press and the same issue).

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 23, 2014 - 6:24 am

I am not surprised! Jetpack is a real problem to a lot of other plugins. The main issue is that it comes with a lot of different items bundled together but they are basically ALL active when you install the overall plugin. Most users do not need or want all of the items - they perhaps just need a small few. If you go through them all one at a time you can deactivate the bits you do not want and my guess is that this will resolve your problems. if nothing else it will show ypou the specific component that is the cause.

Jetpack is actually very nasty in the way it stomps all over your website! We always recommend against it as long as the particular items you want are available from other, more compliant, plugins.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Ratgax
Barcelona (Spain)
Member
Free Members
sp_UserOfflineSmall Offline
Jul 23, 2014 - 6:37 am

Thanks a lot for the info, Yellow Swordfish. I didn't knew that jepack was causing so much mayhem, I'll try to activate module by module and see what happens, perhaps I can find the guilty one.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 23, 2014 - 6:52 am

That would be most helpful of you if possible.

It has changed a bit more recently and we can no longer run it on test development sites as the website must be accessible on the web and, of course, our test sites are running locally...

So yes - if you find the item that causes the problem it would be great information for us to have- thanks - we would appreciate it.

andy-signature.png
YELLOW
SWORDFISH
Avatar
Ratgax
Barcelona (Spain)
Member
Free Members
sp_UserOfflineSmall Offline
Jul 23, 2014 - 7:21 am

OK, I've been doing a lot of testing activating/deactivating all the Jetpack modules, and I've found two of them that do de weird magic when activated.

I'm sorry, I don't know the english names of those two modules (i've mine in spanish) but I've take a capture you can use to see the 2 modules that are breaking the forums:

  • Compartir
  • Difundir

With any of those activated, the forum breaks.Image Enlarger

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 23, 2014 - 7:23 am

Looks like I can load up much of JetPack locally but not all of it. Some of the items ere denied on a local system.

I just tried with all the options I can get to turned on and with Simple:Press using the WP 2013 theme and have no issue at all... Curious!

andy-signature.png
YELLOW
SWORDFISH
Avatar
Ratgax
Barcelona (Spain)
Member
Free Members
sp_UserOfflineSmall Offline
Jul 23, 2014 - 7:25 am

I have 3 websites with diferent themes, I can activate ALL Jetpack modules but those two and it works fine, but when I activate any of those two on any of my themes, the forum breaks. Sill doing some more testing.

Avatar
Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jul 23, 2014 - 7:28 am

Sorry - looks like we were both posting at the dame time!

Both of those options are to do with sharing to external services and social networks. And are ones that I can not run locally sadly. Of course not needed with SP as you can use our share this plugin but I guess you need this for other parts of your website.

Thank you very much for the information. It at least gives me something to try and investigate...

andy-signature.png
YELLOW
SWORDFISH
Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 649
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 616
Members: 17344
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10117
Posts: 79600