Support Forum

Advanced Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
plugins-topic
Polls Window opens up behind forum...can't access
Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 12:27 pm

Any ideas? Tried the default wp theme, no luck...

 

Image Enlarger

Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 12:57 pm

It also would appear that the "toolset" window pop-up also appears behind the forum....

 

Was also able to reproduce the issue on multiple browsers... ( chrome / Opera / etc )

Avatar
Ike
Sawtry, UK
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:03 pm

Hey Ryan,

This is normally caused by something in the theme interfering with the z-index of the popups / forum content pane, but normally using a default WP theme would fix the problem. Is this a custom forum theme? Or one of the standard?

Are you familiar with the browser inspector? If so, inspect the popup and using the console find the very first instance of the popup container which should be ui-dialog {

Within the class you should see z-index:

Try changing the figure to something like 100, 200 etc until the popup appears at the front. If this resolves the problem you would need to add the new z-index value to your theme.

We always recommend you make a child or custom theme if you are making any changes so they are preserved when updating, but see if changing it in the console works first, and if so - if you need any further help creating a child theme just ask.

Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:33 pm

One of the defaults / no custom css changes made yet.

I am familiar w/ the element inspector in chrome, but not the z-index...

*does stuff - few minutes later...*

Ok got the css path: body > div.ui-dialog.ui-widget.ui-widget-content.ui-corner-all.ui-front.spDialogDefault.ui-draggable.ui-resizable

 

I think that's correct - only simple forums related z-index value on page.

 

where would i change the value for this?

 

PS - I should also note that I can't target these pop-up windows at all either.

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:39 pm

do you have a link where we can see this issue ourselves and inspect?

Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:41 pm

sure thing: http://www.straighttothepint.c.....rum-rules/

Edit: Sorry wrong link - polls aren't enabled there, here is the correct link: http://www.straighttothepint.c.....esomeness/

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:52 pm

so yea, like Ike said, your theme has a z-index on something called shift nav that is 250 which is more than our dialog...

so you need to adjust the dialog index in the sp theme...  look for this rule:

.ui-dialog

and change the z-index from 10 to 1000 (or anything < 250)...

as always, we strongly recommend you make a child theme or your own sp theme to keep from losing changes on updates to our themes...

Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 1:59 pm

Sure... But I am using a default theme ( default > shades-of-gray ) with no modifications...I also tried another theme and different wordpress theme for what it's worth.

Nvm..you said shift nav? That is my mobile wordpress menu plugin! Let me try disabling that...quick.

 

Disabled it and now the "add a poll" feature works...should have known to try disabling wp plugins by now in troubleshooting!

 

Well thanks for the quick response & support!

Could you be more specific on the value i'd have to adjust? I'm not sure where i'd edit that "rule"....

Avatar
Ryan Siegel
Member
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 2:10 pm

k...

I think i found it. default.php file under "theme editor" in SP.

found a value for .ui-dialog > z-index, but it's set to 10. Not sure where to go from here..

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Nov 27, 2014 - 2:17 pm

No... as I said, dont edit our themes directly... you will lose your changes on updates...

make a child theme:  https://simple-press.com/simpl.....ld-themes/

or your own theme:  https://simple-press.com/docum.....g-a-theme/

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 643
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 616
Members: 17343
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10117
Posts: 79590