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Upload Attachment button missing
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Victoria Pike
Member
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 10:43 am

Hello,

As a standard user, the 'Upload Attachment' button is missing. If I log in as an administrator I can see it.

I have trawled the permissions but can't find anything that might affect it.

Thanks,

Vicky.

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 10, 2013 - 11:50 am

Not sure what you mean by 'permissions that might affect it'. Uploading has it's own set of user permissions that should display at the end of each permission set create/edit (i.e., last section). Are you saying you are not seeing these at all?

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YELLOW
SWORDFISH
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Victoria Pike
Member
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 12:52 pm

Sorry for not being clear. I'm saying that the 'upload attachment' button is not being displayed when a standard user adds a new topic. If I try it as an administrator it is there.

 

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Jan 10, 2013 - 2:16 pm

No, no - you were perfectly clear and I understood. It is just that normally my first question would be to ask if the permissions (Manage permissions) that allow a user to use the uploader options had been turned on. But you intimated that there were no permissions to be seen which is why I asked iof they were, indeed, missing.
So we still really need to answer that question.

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YELLOW
SWORDFISH
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Victoria Pike
Member
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 4:15 pm

Ok. I'm not sure I'm understanding you but hopefully this will help:

In the Manage Permission Sets for a Standard Access User, the uploading section has 'Can upload Avatars' set to green. There are no other options in the uploading section.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 4:38 pm

The permissions would be on forum - permissions - manage permissions.

For the permission set you are giving members on your forum, do they have permission to upload images, media or files? Three different permissions based on file type.

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Victoria Pike
Member
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 5:07 pm

I am looking in forum - perimssions - manage permissions sets

I can see no reference at all to images, media or files. Like I said before the only thing under 'Uploading' is avatars.

I can see no reference for the user set I am trying to manage nor the adminstrator permission set which oddly does have the Upload Attachment button when you create a new topic.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 10, 2013 - 7:44 pm

Not sure how you can have the file uploader plugin for SP installed but no permissions... quite odd...  so couple things to try...

first, lets go to forum - toolbox - housekeeping and reset the auths cache...  lets see if that clears it up (doubtful)...

if not, then go to forum - plugins - plugins list and uninstall the file uploader plugin...  then reactivate it and see if the permissions show up...

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Victoria Pike
Member
Free Members
sp_UserOfflineSmall Offline
Jan 11, 2013 - 8:03 am

No - neither suggestion worked.

Now something else strange is happening. I can't create a topic as administrator (whereas I could yesterday to test this problem). I am a little worried about my forum's stability. Should I open another query for this?

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jan 11, 2013 - 9:08 pm

is this a new install?  or a recent upgrade?  was it working before?

can you have a look in your db... at the sfauths table...  how many entries do you have?  and how many of the entries have a non zero value in the admin_negate column?

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