A lot of users believe that anything associated with WordPress should ‘just work’. Surely, being the most popular website framework available running so many sites means it must be so. Sadly this is just a fantasy!
Run WordPress with any compatible theme and yes – it should just work. But virtually nobody does that. They add plugins and perhaps even adopt a ‘special’ theme with a whole array of visual tricks and functionality. Plugins are WordPress’s strength – but are also the points of greatest fragility.
There are thousands of themes. There are thousands of plugins. Over 44,000 plugins in the WP repository at the time of writing – not to mention the many thousands of paid for plugins. And then there are the ‘premium’ paid-for themes. Just think about these numbers for a moment. It means the different and unique permutations of theme and plugins is a number off the scale. We are talking about a lot of trailing zero’s!
The bottom line is that no two WP controlled websites are quite the same. And all it takes for chaos to descend is one, badly written line of code in one of those plugins!
If things are not quite right following an update then clearing caches might be all that is needed. Try the steps shown in this FAQ even if visually things look correct.
The above is why we always ask some basic questions when somebody reports something not working. It would help if some or all of these questions could be included in the initial support question.
Additionally – if you have just updated Simple:Press itself the following questions are even more relevant
Before asking for support – please check the error log. The most useful way to do this is:
If possible it is always helpful if you can check for scripting errors as well. This Codex FAQ explains how to do this. It really is a very simple matter to check for script errors and it can save a lot of time and frustration if anything showing up is included in the initial support request.