Support Forum
Support Forum
Offline
I just installed Simplepress and establish forums with permissions. No forum currently as a topic and when I click the ADD TOPIC button, nothing happens.
- This has never worked.
- I tried removing all permissions on the forums and adding them back.
- I tried Toolbox > Housekeeping > Reset Auths Cache and that did not help.
Offline
When a button or link doesn't work the most common reason is because there is a Javascript error being thrown (usually because of a conflict) or a php error on the backend (for a similar reason).
To start with, can you check your browser console to see if there are any javascript errors being shown?
Then, check the WordPress debug.log file (after turning on WordPress debug flags) and see if there are any new errors in there after you try to add a topic.
Thanks.
Offline
Here is what I am getting in my error log. [09-Apr-2019 19:54:02 UTC] PHP Warning: include(/home/xr3788q2cge2/public_html/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /home/xr3788q2cge2/public_html/wp-settings.php on line 84 [09-Apr-2019 19:54:02 UTC] PHP Warning: include(): Failed opening '/home/xr3788q2cge2/public_html/wp-content/advanced-cache.php' for inclusion (include_path='.:/opt/alt/php71/usr/share/pear') in /home/xr3788q2cge2/public_html/wp-settings.php on line 84
Offline
None of those are SP specific but it would be worth it to get those resolved just in case they are interfering with SP functions.
Also, you might just want to post your SP, WP and PHP versions into this thread.
You didn't see any Javascript errors in the browser console?
Offline
Thanks for your help. Here is my install info:
| Simple:Press |
Version: 6.0.7 Build: 15857 Release: Release |
|
| WordPress |
Version: 5.1.1 Language: en-US Character Set: UTF-8 Theme: Avada |
|
| PHP |
Version: 7.1.18 Memory: 128M Max Upload: 32M Timeout: 300 |
|
| MySQL | Version: 5.6.39 | |
| Server | Version: Apache |
Offline
Javascript console has this:
Uncaught Error: `selector` option must be specified when initializing tooltip on the window.document object!
at k.init (bootstrap.tooltip.js?ver=3.3.5:1)
at new k (bootstrap.tooltip.js?ver=3.3.5:1)
at HTMLDocument.<anonymous> (bootstrap.tooltip.js?ver=3.3.5:1)
at Function.each (jquery.js?ver=1.12.4:2)
at a.fn.init.each (jquery.js?ver=1.12.4:2)
at a.fn.init.d [as tooltip] (bootstrap.tooltip.js?ver=3.3.5:1)
at setupTooltips (eval at <anonymous> (sp-forum-footer.min.js?ver=5.1.1:1), <anonymous>:1:410)
at HTMLDocument.eval (eval at <anonymous> (sp-forum-footer.min.js?ver=5.1.1:1), <anonymous>:1:57)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
Offline
The Avada theme can sometimes do funky thinks with javascript. One thing to try might be to temporarily disable the Avada theme and use the wp core 2019 theme, flush all your caches and then see if the ADD TOPIC button works.
Offline
You switched out the theme to use the WP 2019 theme and you're still seeing the same Javascript error?
Offline
If that's the case, then chances are another plugin is likely the source of the conflict. Unfortunately, to identify that, you need to go through the process of disabling them one at a time until the Javascript error disappears. The last one that was disabled is likely the source of the conflict. Its a PITA but its the only way to figure out which one it is.
All RSS1 Guest(s)