Support Forum

No update link in WordPress Plugins page

RM rmart
rmart
Member

I received an email advising that I should update my Simple:Press Plugin (v5.7.5.3) to v6.8.2 but I don’t see a link in my plugins page to do so.

Can someone point me to how to update?

TIA

10 Answers

New Answer

SS SP Community Support
SP Community Support
Admin

Hi:

Support for Simple:Press v 5.x ended a long long time ago.  But, you can still find documentation on how to upgrade here: https://simple-press.com/documentation/installation/upgrading/upgrading-from-version-5-x-to-version-6-x/

RM rmart
rmart
Member

Thank you. Got it mostly figured out EXCEPT… for when I try to activate it I get the following error:

Fatal error: Uncaught Error: Call to undefined function sp_ban_do_sp_activate() in /home1/freelax4/public_html/wp-content/sp-resources/forum-plugins/ban/sp-ban-plugin.php:123 Stack trace: #0 /home1/freelax4/public_html/wp-includes/class-wp-hook.php(308): sp_ban_sp_activate(”) #1 /home1/freelax4/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #2 /home1/freelax4/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /home1/freelax4/public_html/wp-content/plugins/simplepress/sp-startup/admin/spa-admin-support-functions.php(227): do_action(‘sph_activated’) #4 /home1/freelax4/public_html/wp-includes/class-wp-hook.php(308): spa_activate_plugin(”) #5 /home1/freelax4/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #6 /home1/freelax4/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home1/freelax4/public_html/wp-admin/plugins.php(194): do_action(‘activate_simple…’) #8 {main} thrown in /home1/freelax4/public_html/wp-content/sp-resources/forum-plugins/ban/sp-ban-plugin.php on line 123

SS SP Community Support
SP Community Support
Admin

Are you running the most recent versions of the simple:press add-on plugins and themes?

RM rmart
rmart
Member

I’m not running SP at all, it won’t activate.

I’m running WordPress 6.1.1.

I’ll try deactivating all the plugins again and try reactivating it again.

RM rmart
rmart
Member

Yep, same result with the fatal error posted above.

SS SP Community Support
SP Community Support
Admin

Simple:Press plugins and WordPress plugins (and themes) are different things.  It sounds like you didn’t deactivate your Simple:Press plugins and themes before upgrading.  So you have two choices:

– Apply the latest simple:press plugins using sFTP or

– Restore from a backup and go through the process again, making sure you follow the steps outlined in the upgrade documentation related to deactivating things before upgrading.

RM rmart
rmart
Member

I removed the sp-ban-plugin, simple press now loads but the admin menu doesn’t respond to clicks…

SS SP Community Support
SP Community Support
Admin

It’s possible it’s not loading the latest js and css scripts.  Use CTRL-F5 to force a full reload.

If that doesn’t resolve the issue, you’re probably experiencing a conflict with another plugin – check the browser CONSOLE to see if there are any JS errors.

RM rmart
rmart
Member

I was able to get it up and running finally. Had to play with the plugins for a while and download some new ones to replace some that were way obsolete.

Only problem I see now is that when I try to download files including backups of the site my antivirus gives me an error saying a threat was removed and that it couldn’t read the source file.

SS SP Community Support
SP Community Support
Admin

I don’t think that part has anything to do with Simple:Press.  Maybe it’s a false positive from the antivirus software, maybe it’s a real threat.  Probably worth engaging the services of a security expert to make the call if you’re not sure what’s happening there.  If you’ve been running older WP plugins and themes that hadn’t been updated for a while its possible that something slipped in.  Many updates to themes and plugins include security related fixes so if you didn’t have those the message you’re seeing might be real.