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Smiley will not display

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JE jason eckols
jason eckols
Member

This is what a post looks like from start to finish – I clicked on the first smiley.  Also included are the SP pathways

 

Screenshot_20201105-083132_Chrome.jpgScreenshot_20201105-083143_Chrome.jpgScreenshot_20201105-083205_Chrome.jpgScreenshot_20201105-083303_Chrome.jpgScreenshot_20201105-083313_Chrome.jpg

SS SP Community Support
SP Community Support
Admin

Hi:

Thanks.  Unfortunately that doesn’t help.  Can you post a public link to a forum entry where the smiley isn’t showing up?  We need to see an actual live post to examine it in real-time.

JE jason eckols
jason eckols
Member

Gotcha

 

Here is a public forum I just created

 

https://livingdipfree.com/forum-2/test-forum/

SS SP Community Support
SP Community Support
Admin

Something might be setting those images to 1 px high x 1 px wide – basically making it invisible.  It looks like you might be using some sort of autoautomizer – maybe that’s what’s doing it?  Or maybe some css in the theme or another plugin is resizing images? 

The smiley image is loading in the post – you just can’t see it because it’s been shrunk down to invisible proportions.

I hope this helps.

JE jason eckols
jason eckols
Member

How in the world did you see that smiley?  I blew up my screen x 10 and there was a speck there.  You are correct.  The offending plugin is “smush”  – once deactivated everything was set back to normal.  Many, Many thanks!!

SS SP Community Support
SP Community Support
Admin

That’s why I wanted to see a live post.  Inspecting the HTML on the page indicated the image was there.  Examining the CSS showed that the image was 1px X 1px in size.  Tracing the source of the CSS lead to some sort of “optimizer” CSS file. 

Once I saw that I just changed the size of the image file in the browser CSS to something larger to see if the image showed up – which it did , proving that the image was present in the post.

Thanks.

JE jason eckols
jason eckols
Member

Thats awesome – many thanks for your work.  And here I was getting ready to blame SP for some sort of glitch.