Support Forum

Email notices when tagging doesn't work

RP Robert Provencher
Robert Provencher
Member
Member since Nov 2012
169 posts
Feb 21, 2020 · 11:46 am · Edited

I’m sure this is mentioned somewhere.

When I tag using the @and name I, nor those tagged, get the usual email notice. What do I need to do to fix this?

thanks

Rob

2 Answers

New Answer
SS SP Community Support
SP Community Support
Admin
Member since Feb 2019
291 posts
Feb 26, 2020 · 5:47 pm

Hey @robprov 

Just wanted to let you know that it looks like the private ticket you opened on this topic a few days ago was answered then but didn’t hear back from you.  So if you haven’t seen the reply for some reason just letting you know its there.

Thanks.

RP Robert Provencher
Robert Provencher
Member
Member since Nov 2012
169 posts
Feb 27, 2020 · 8:54 pm

I think it’s resolved. My tech guy added plugin PostSMTP which helped, and shows me a log for verification. Some are still not getting notices, so, still trying to debug….