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I am getting a fatal error trying to install my plugin with Divi
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Michael Kugler
19 Posts
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1
Nov 29, 2019 - 8:35 pm
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Good evening,

Been battling this problem all evening long and finally have to throw in the towel with this one.

I am working with a Multisite – Divi theme installation and no matter what we do, I keep getting the same error when trying to activate the plugin. 

Plugin could not be activated because it triggered a fatal error.

Fatal error: Maximum execution time of 120 seconds exceeded in /home/vacare5/public_html/wp-includes/functions.php on line 6044

We increased memory and time from 30 to 60 then from 60 to 120.

No dice – same error over and over again.

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SP Community Support

280 Posts
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2
Nov 29, 2019 - 10:18 pm
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Hi:

The first thing to check is your debug.log file (you might have to turn on the wordpress debug flags to generate that file).  I bet it’ll have a message or two in it.  You’re probably seeing the last error on the screen but the first one is likely the one that matters and you’re not seeing that – it’ll likely be in the debug.log file though if you turn on debug flags.

Once you have it, just post it here and we’ll likely be able to provide a more informed next step for you.

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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Michael Kugler
19 Posts
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3
Dec 1, 2019 - 8:51 am
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Okay, I have went a little further with this, but it is getting to the end of my allowable expertise.

After installing a debug plugin, I now have this message.

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /home/vacare5/public_html/wp-content/plugins/query-monitor/classes/Backtrace.php on line 97

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /home/vacare5/public_html/wp-includes/plugin.php on line 472

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Michael Kugler
19 Posts
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4
Dec 1, 2019 - 9:21 am
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I am TRULY working in an area I have no knowledge about – so forgive me if this is not what you are looking for.

I have set debug to true and collected this information.

I really would like to resolve this as I need this plugin active on the site and ready to fly.

TIA – Mike

(Great… just seen I cannot upload a 7MB zip file….)

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SP Community Support

280 Posts
(Offline)
5
Dec 1, 2019 - 6:27 pm
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Hi:

The debug log is showing that the query-monitor plugin is eating up all the memory on your WordPress server.  So you might want to try disabling that and see if it helps.

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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