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Licensing server

VP Verena Pustlauk
Verena Pustlauk
Member
Member since Nov 2019
20 posts
Feb 13, 2020 · 12:54 pm · Edited

Hi, I tried to look for updates in options, but there is a long time “waiting” and than an error message(“something went wrong, please try again”)

Look at the screenshot as attachment.class=

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1 Answer

New Answer
SS SP Community Support
SP Community Support
Admin
Member since Feb 2019
291 posts
Feb 14, 2020 · 12:05 pm

Hi:

hmmm…It is possible that the update request is being blocked by the cloudflare firewall for some reason.  You can download the update files directly from your account on our site.  If you need instructions on how to upload those files to your server let us know.

Thanks.