Support Forum

Modern 2020 Update

PR Philip Ridley
Philip Ridley
Member

On my dashboard it keeps saying that Modern 2020 update is ready, I update it and it doesn’t remove from my update area.

4 Answers

New Answer

SS SP Community Support
SP Community Support
Admin

Do you see an update for the premium installer as well?  If not, deactivate the premium installer and then try running the theme update again.

Thanks.

PR Philip Ridley
Philip Ridley
Member

I was previously told to de-activate Premium Installer because I was told that it was that plugin that was causing other plugins to deactivate. Has this update resolved that issue?

PR Philip Ridley
Philip Ridley
Member

I have this under the plugin, which doesn’t make sense because I have a full license:

There is an update for the All Premium Plugins and Themes Installer plugin.
Version 1.3.0 of the plugin is available.
View version 1.3.0 details.
Automatic update is unavailable for this plugin – most likely because the license key is not present and activated.

PR Philip Ridley
Philip Ridley
Member

OK. I turns out none of the license had been activated, I have done this now, hopefully that solves the problem.