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plugins-topic
Policy Document Plugin Not Displaying Text
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Huey Siah
Rookie
Free Members
sp_UserOfflineSmall Offline
Jan 3, 2020 - 2:25 pm

I am having trouble getting the Policy Documents plugin to display the text that has been entered into the text box area of the plugin. I am able to type in text box and save it. When trying to view the text from the forum itself a blank pop-up is displayed with a message stating "Policy Document Not Found". 

This is a screen shot of the text entered into the text box area:

Annotation-2020-01-03-111157_2-1.jpgImage Enlarger

 

This is a screen shot of the pop-up I receive when clicking on the policy document links from the forum.

Annotation-2020-01-03-111157-1.jpgImage Enlarger

How do I get the policy documents to display?

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Jan 3, 2020 - 11:19 pm

Hi:

What version of Simple:Press and what version of the Policy Doc plugin are you using?

Where are you trying to access the policy docs  - from the links at the bottom of the forum page or some place else?

Does it work if you upload files instead?

Thanks.

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Huey Siah
Rookie
Free Members
sp_UserOfflineSmall Offline
Jan 6, 2020 - 3:26 pm

I am using Simple: Press version 6.3.0 and the Policy Doc Plugin Version: 2.2.0

I am trying to access the policy docs from the bottom of the forum page.

I have uploaded the docs as a text file but I do not know how to link to it.  I had entered HTML into the text box area (from the admin screen) to the text files directly but I still receive the same message of "Policy Document Not Found".  

Thanks for your help.

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SP Community Support
SP Moderator
sp_UserOfflineSmall Offline
Jan 7, 2020 - 6:29 am

At the bottom of the policy docs setting panel you'll see the name of the folder where the documents must go:

01.07.2020-05.28Image Enlarger

If you upload your documents there, then all you need to do is enter the file names in the filename box.

So if you upload a file called privacy.txt, then enter just privacy.txt into the filename box.

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Huey Siah
Rookie
Free Members
sp_UserOfflineSmall Offline
Jan 7, 2020 - 5:16 pm

Great! Thank you for your help.  I was able to have the text load in the boxes.  I believe we can close this topic.  

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