Support Forum

Private Messaging just stopped working

BR Bob Reynolds
Bob Reynolds
Member

Never had a problem until a couple days ago. Have a fresh license but the plugin won’t update.

screenshots of error messages:

simple-press-private-messaging-error-2023-06-03-at-5.26.28-PM.pngsimple-press-private-messaging-error-2023-06-03-at-5.26.28-PM-2023-06-03-at-5.19.32-PM.png

What happens is when clicking “Inbox” on the forum homepage, it just keeps refreshing the page you’re on. No one can see the actual PM any longer.

4 Answers

New Answer

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

We will look into this and get back to you. Thanks for posting the screenshots, that helps a lot!

Best regards,
Joakim @ Simple:Press

BR Bob Reynolds
Bob Reynolds
Member

Thank you. My members and I utilize PMs a lot and I’m getting swamped with questions why it’s not working.

here’s a 15 sec video of the issue: https://www.loom.com/share/89daf22f64cb40998a36526e36703bd1

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

We will hopefully release a new version of the Private Messaging plugin today. Together with a new version of Simple:Press that addresses some licensing issues we noticed.

Thanks for the video! It helps a lot.

Best regards,
Joakim @ Simple:Press

JP Joakim (Simple:Press)
Joakim (Simple:Press)
Admin

Hi!

Yesterday we released version 6.9.1 that contains a fix for the Private Messaging issue that was introduced in version 6.9.0.

Best regards,
Joakim @ Simple:Press