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plugins-topic
Purchased Silver Bundle to use "Ads" cannot get plugin to add ads
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lee nixta
11 Posts
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1
Dec 27, 2020 - 6:41 pm
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Hi guys

 

Purchased silver bundle even though I only need the “ads” as a way of supporting the excellent work done here.

 

Unfortunately the plugin does not work for me, when I try and go to “ADS”  Dashboard > Forum > Ad sets , I get an error “Sorry you are not allowed to access this page”

 

When i go via simple press administration page and click on ad sets, and i click “ADD AD SET” nothing happens, nothing at all

Absolutely gutted 

 

thanks in advance

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SP Community Support

280 Posts
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2
Dec 28, 2020 - 3:54 am
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Hi:

How many WordPress admins do you have?  Can you go to FORUM->ADMINS->MANAGE ADMINS and see if all the boxes are checked for your admin user?

If you’re clicking on a button and nothing is happening it’s probably a JS conflict with another theme or plugin.  Can you look in your browsers’ JS console to see if there are any JS error messages?

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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lee nixta
11 Posts
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3
Dec 28, 2020 - 4:33 am
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Thanks for replying, yes its my admin account and yes all boxes are checked, here is a paste from the console.

jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2

/wp-content/sp-resources/forum-custom-icons/:1 Failed to load resource: the server responded with a status of 403 ()
jquery.min.js?ver=3.5.1:2 Uncaught Error: Syntax error, unrecognized expression: a[href=#sp-open-panel] at Function.se.error (jquery.min.js?ver=3.5.1:2)
at se.tokenize (jquery.min.js?ver=3.5.1:2)
at se.compile (jquery.min.js?ver=3.5.1:2)
at se.select (jquery.min.js?ver=3.5.1:2)
at se (jquery.min.js?ver=3.5.1:2)
at Function.se.matchesSelector (jquery.min.js?ver=3.5.1:2)
at Object.add (jquery.min.js?ver=3.5.1:2)
at Object.s.event.add (jquery-migrate.min.js?ver=3.3.2:2)
at HTMLDocument.<anonymous> (jquery.min.js?ver=3.5.1:2)
at Function.each (jquery.min.js?ver=3.5.1:2)

DevTools failed to load SourceMap: Could not load content for https://www.XXXXXX.com/wp-content/plugins/simplepress/admin/resources/jscript/jquery.fonticonpicker.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

 

Does this mean anything to you it may as well be in latin as I dont understand at all

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SP Community Support

280 Posts
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4
Dec 28, 2020 - 6:28 am
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Hi:

What version of WordPress are you running?

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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lee nixta
11 Posts
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5
Dec 28, 2020 - 6:56 am
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Current version: 5.6

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SP Community Support

280 Posts
(Offline)
6
Dec 28, 2020 - 7:32 am
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Ah. 5.6 isn’t certified with Simple:Press yet – you’ll see on wordpress.org that we’re only certified to WP 5.5.  Maybe it’s that or maybe it’s a conflict – it’s going to be hard to tell which one it is.  You might want to try deactivating other WordPress plugins and switching to the 2020 theme temporarily to see if it works.  If it does then you’ll know its a conflict with another plugin or theme.  If it doesn’t then it’s probably something we’re conflicting with in WP 5.6.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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lee nixta
11 Posts
(Offline)
7
Dec 28, 2020 - 8:07 am
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OK Will shut the site for a couple of mins, drop all the other plugins and theme and see if it works 🙂 will report back for you guys

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lee nixta
11 Posts
(Offline)
8
Dec 28, 2020 - 8:51 am
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I can confirm that the issues still exist in “vanilla” form – default theme, no plugins except simple press

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Simple Press
389 Posts
(Offline)
9
Jan 4, 2021 - 2:40 pm
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Hi:

We just pushed a fix for this.  You can download the new ads.zip file from your account screen.

Thanks.

Building out your membership site can be a lot of work. Easy Membership Sites has pre-configured all the Simple:Press plugins and tools you need to build a complete membership site in a fraction of the usual time. Check them out: Easy Membership Sites

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lee nixta
11 Posts
(Offline)
10
Jan 4, 2021 - 8:51 pm
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Thank you – all works 100% 🙂 

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