thanks. Yes I did – and it’s not blocked. I actually tried doing a manual update today and it won’t go thru – I get these error messages.

Status:    Starting upload of C:UsersSteveAppDataLocalTempRar$DR08.652simple-pressadminpanel-optionsformsspa-options-members-form.php
Command:    PASV
Response:    227 Entering Passive Mode (50,87,151,118,141,251)
Command:    STOR spa-options-global-form.php
Error:    Connection closed by server
Error:    File transfer failed
Status:    Disconnected from server
Status:    Resolving address of drgangemi.com
Status:    Connecting to 50.87.151.118:21…
Status:    Connection established, waiting for welcome message…

Starting upload of C:UsersSteveAppDataLocalTempRar$DR08.652simple-pressadminpanel-profilesformsspa-profiles-avatars-pool-form.php
Command:    CWD /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms
Response:    550 Can’t change directory to /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms: No such file or directory
Command:    CWD /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles
Error:    Connection closed by server
Error:    File transfer failed
Status:    Disconnected from server
Status:    Resolving address of drgangemi.com
Status:    Connecting to 50.87.151.118:21…
Status:    Connection established, waiting for welcome message…
Status:    Initializing TLS…
Command:    CWD /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms
Response:    550 Can’t change directory to /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms: No such file or directory
Command:    SIZE /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms/spa-profiles-avatars-pool-form.php
Response:    550 Can’t check for file existence
Command:    PASV
Response:    227 Entering Passive Mode (50,87,151,118,125,4)
Command:    STOR /sock-doc.com/wp-content/plugins/simple-press/simple-press/admin/panel-profiles/forms/spa-profiles-avatars-pool-form.php
Response:    553 Can’t open that file: No such file or directory
Error:    Critical file transfer error
Status:    Starting upload of C:UsersSteveAppDataLocalTempRar$DR08.652simple-pressadminpanel-profilesformsspa-profiles-options-form.php
Status:    Verifying certificate…
Status:    TLS connection established.

Starting upload of C:UsersSteveAppDataLocalTempRar$DR08.652simple-presssp-startupinstall
esourcesobjectsavatarsmoderatordefault.png
Status:    Retrieving directory listing of “/sock-doc.com/wp-content/plugins/simple-press/simple-press/sp-startup/install/resources/versions”…
Command:    TYPE I
Response:    200 TYPE is now 8-bit binary
Command:    PASV
Response:    227 Entering Passive Mode (50,87,151,118,194,49)
Command:    MLSD
Response:    150 Accepted data connection
Error:    Connection closed by server
Error:    File transfer failed after transferring 221 bytes in 1 second
Status:    Disconnected from server
Status:    Resolving address of drgangemi.com
Status:    Connecting to 50.87.151.118:21…
Status:    Connection established, waiting for welcome message…

So of course, no interaction with our server here.  Sounds like your ftp client is having connection issues with your server?

I have found a LOT of topics on the WP forums about this issue. Admittedly – most of the mare pretty old but the symptoms are the same.

Would you be willing to try this – copied and pasted from a WP forum thread:

Download and install this plugin manually: http://wordpress.org/extend/plugins/core-control/

Once you’ve activated it, Load the “Core Control” settings page and activate the “HTTP Module”.

Go to the new tab fore the “HTTP Module” and test cURL.

You will most likely receive the following error message “An Error has occured: name lookup timed out”

Now click the “Disable Transport” link in for cURL. You should now be able install plugins and plugin updates.

I do know it says that the plugin has not been updated recently but I have tried this myself and it does seem to be fine. Worth a try if you are willing.

I added the Plug-in Core Control but don’t see Settings – just Activate and Edit. When you say manually do you mean that I have to do that through FileZilla? 

It is under the WP tools menu I believe.

Try this plugjn test first just for the record. If you DO need to use ftp in the long run I personally wouldn’t use FileZilla. We have seen a lot of problems down to that in the past…

I see it – testing now.

So do I still disable?

Oh well.. it was worth a try…

So could this be a problem with my server (Hostgator), based off the previous error messages from when I tried manually and what mr papa said?

We are back to me not lowing once again. It was worth a try but I am not that surprised as some of the WP support questions were quite old. On balance – my own opinion is that the problem does lie at your end of the equation. Mr Papa is away for a few days but I have noted to talk further with him.

Thanks. I appreciate it. I think it’s on my end too but no way for me, personally to figure it out. I’m left to pay my web person $100/hour to try and figure this out and I’m already over $500 into it and no solution. As soon as my new site went up in July, the SP Forum updates stopped working – but he says he copied and pasted it exactly from one site to the other and it’s not on their end. Obviously he needs to dig deeper but I’m stuck. And now I can’t even do a manual update.

Why can’t you do manual updates?

Error messages – see post 31.

But those are errors with your ftp client and unrelated to the plug-in or server????