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Add Topic / Reply no longer work since last update?

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BB Brad Besner
Brad Besner
Member

our link is http://www.securitycameraking.com/securityinfo/
Ill try another template now to see if that helps.

MP Mr Papa
Mr Papa
Member

sorry, cant remember… did you try going to forum – toolbox – housekeeping and clearing the combined css and js caches? 

see several js errors on site… one related to checkboxes..  maybe edit your custom sp theme spFunctions.php fiel and try adding this:

define(‘SP_USE_PRETTY_CBOX’, false);

you may already have one in there with true…

MP Mr Papa
Mr Papa
Member

you custom sp theme…  the templates folder…  if you made a child theme, its possible you dont have one and would need to add…

or just use forum – themes – theme editor in the admin…

BI BigFeat
BigFeat
Member

We’re experiencing this same issue since the update as well here http://inceptionradionetwork.com/forum. I am in the same predicament as Brad who has an expired membership, but is placed in a position to pay to fix an issue that arose only after the latest SP update.

Whatever this issue is, it certainly is affecting some members and the add topic/reply. I’ve disabled all plugins, did some house cleaning via the toolbox and have reached out to the theme developer. 

We have been making periodic backups to our site via Update Draft plugin.  If there’s any way to shed some light into our issue that would be helpful. Renewing our silver membership which only cover us for 2 months may be a waste if this happens to be a legitimate SP issue that we can get resolved in a few minutes. We haven’t had to reach out for help for nearly a year which is why we allowed our membership to expire to start with. However, renewing now could leave us with 2 months of membership that we will not need to use again because we may not need to reach out again for another year.

MP Mr Papa
Mr Papa
Member

There is no known issue with SP on this…  to debug a local issue such as this, we really cannot answer it in the pre membership query forum…

I will say that you appear to be serving cached forum pages… this clearly can cause many js issues such as this… in your page source:

<!– Quick Cache file built for (http://inceptionradionetwork.com/forum/) in 1.78167 seconds, on: Dec 28th, 2014 @ 7:31 pm EST. –>
<!– This Quick Cache file will auto-expire (and be rebuilt) on: Jan 4th, 2015 @ 7:31 pm EST (based on your configured expiration time). –>
<!– +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ –>
<!– Quick Cache fully functional :-) Cache file served for (http://inceptionradionetwork.com/forum) in 0.00217 seconds, on: Dec 29th, 2014 @ 12:47 am UTC. –>

you really need to exclude the wp page the forum is on from caching…  plugins incorrectly assume its static content but is actually dynamic…

YS Yellow Swordfish
Yellow Swordfish
Member

I would add that in the case of the two users who reported this problem it appeared to start with the  WordPress updater not functioning correctly and was eventually resolved by simply manually updating the plugin files. Other than this – as Mr Papa said above – we have no known issues with this update.

BI BigFeat
BigFeat
Member

Thanks for the feedback, but I am surprised that Quick Cache is still caching the forum provided that I not only excluded it from the list, but have a selective Plugin Organizer that excludes over 90% of my plugins from loading with the forum page.

Nonetheless, prior to running this plugin organizer the first thing I did was to disable every single plugin on the site except for SP and I was able to duplicate the error. This lead me to believe that it was not an issue with other running plugins.  I tried to disable all the SP individual plugins as well and the problem persist. I will try to disable Quick Cache plugin once again and test forum from a pc and browser I have never used to load the forum before.  If the problem persist, I would appreciate some feedback as to whether the issue is beyond the scope of a simple error and requires additional paid support.

@Swordfish – With respect to the WP updater, what plugins are you referring to specifically for updating manually? Is it the SP plugins or all plugins in my WP site?

YS Yellow Swordfish
Yellow Swordfish
Member

I was referring to the simple-press plugin. But this is only relevant, of course, if the issue is anything to do with a problem updating from previous version, which is one that a couple of other users had when WP failed to perform the update as usual.

UN
Unknown
Member

I am having the same issue as the OP. None of the suggestions worked.

 

Any tips? I posted a thread as well.

YS Yellow Swordfish
Yellow Swordfish
Member

‘I posted a thread as well.’
Where please so we can reply there?