Support Forum

Blank page when posting after THE LAST upgrade

ST Stone
Stone
Member

After upgrading the last SP version no one CAN’T POST NEW REPLIES OR NEW TOPICS – AFTER SUBMIT REPLY  appears BLANK PAGE only.

It seems like SP plugin issue – preview also doesn’t work, let alone reputation we ordered never worked. 

Any help would could be the reason for screen of death would be appreciated. Our forum is useless at the moment AND IT’S NOT acceptable for community forum.

THANK YOU

5 Answers

New Answer

MP Mr Papa
Mr Papa
Member

that is not much information to go on…  was wp updated to 4.5 as well?  and all sp plugins updated?

detailed help can be provided in the support forum…

ST Stone
Stone
Member

 WP is 4.5, SP plugins were updated and after testing them one by one it turned out the plupload plugin for attaching pictures caused the issues with blank page. Now it’s disabled and forum works but it would be great if you take a look at that plugin and fix it if possible because it’s much needed plugin.

Thank you 

YS Yellow Swordfish
Yellow Swordfish
Member

There are no known problems with the plugin but you may be having a problem with your php not having the mbstring library active. Check your error log and if this is the issue ask your hist support to add the required library 

JI jim
jim
Member

Stone said
…it would be great if you take a look at that plugin and fix it if possible because it’s much needed plugin.

Activating the mbstring library will do the trick. Check this post and those that follow in that thread for detailed steps to do so if you have WHM access, and/or what exactly to ask your host.

MP Mr Papa
Mr Papa
Member

which is what Andy was asking the user to verify their error was before adding the library…  thanks jim!