Support Forum

Cant change the Order of Groups and Forum

UN
Unknown
Member

Hello!

 

I try your awesome Forum Plugin but i got a problem! I want to change the order of the Groups and Forum and always when i try to moove the Group or the Whole forum i can moove it but nothing will happened!

 

When i try it for the 2nd or 3rd time this will happened:

 

What can i do? Which Information do u need? Sry for my bad english, but i hope u will understand me what my problem is ^^

 

René

29 Answers

New Answer

IK Ike
Ike
Member

Hey KakumeiOnline,

Firstly I should just point out that this forum is for pre-membership queries rather than support, but I could at least point you in the right direction..

This is nearly always down to a conflict of some kind, check the browser console to see if you are getting any problems while reordering, and if so try disabling all WP plugins to see if that fixes the problem, then re-enable them one by one until you find the offending plugin.

Also of course, make sure you are running the latest version of WP, SP and WP plugins.

UN
Unknown
Member

Hmmm Gallery Bank Pro makes this Problems…great and i pay for this plugin Oo

Can u do something against that or must i report it to the Gallery Bank Pro support to fix this?

 

http://tech-banker.com/shop/wp-gallery-bank/gallery-bank-pro-edition/

IK Ike
Ike
Member

It’s something you should take up with Gallery Bank Pro in any case, although it’s not a plugin I’ve heard of or used, it’s potentially doing something iffy with jquery or AJAX.

UN
Unknown
Member

But ok the Forum Plutgin works fine without problems….the only “Problem” is that i cant changethe order but now when i just to make a new order i diseable the gallery plugin and enable it after again ^^

 

but good to know. want to fix that before i do a membership for the other plugins here =) 

 

Great work Guys! Love it to got a forum who looks rly like a forum!

YS Yellow Swordfish
Yellow Swordfish
Member

I am tempted too to say you should talk to the other plugin authors. It is worth noting that the code we use on the forum re-ordering panel is built-in core WordPress functionality so if everything behaves itself it should work just fine.

UN
Unknown
Member

Yeah i contact them already, i hope they can fix that. They answer me already that they will check this.

UN
Unknown
Member

They want an useracc with admin permissions to look herself for the problem and they fix it! Now it works with the Gallery Plugin.

 

I ask them how they fix this, that i can do it on my own the next time and will tell u about it!

IK Ike
Ike
Member

Great news, sounds like good and quick support from Gallery Bank Pro, hopefully they’ll include the fix in an update and future users wont have the same problem.

UN
Unknown
Member

Yeah they tell me they fix this in their code and i ask them to give this out in the next update for other people´s too.

 

They got a rly nice and fast support =)

UN
Unknown
Member

Ok one more last thing before i go to an membership for the other plugins

 

i use multisites now cause i want my Project For German and English People and that was the easiest solution to solve this Problem without spending money on some translation plugins.

 

The Problem is now when i change the Theme of the Forum on one of the multisite like here

 

http://kakumei-online.de/de/forum/

 

the theme changed in the Options (i want to use the Free Theme “Stacked”) and it shows as actuall Theme but as u see on the page is still the Default Theme

 

on my normal Website

 

www.kakumei-online.de/forum

 

i tried it too and there is the theme on the page. so why not on the other site? any solutions for it? would be bad if i cant change the theme even when i download a member theme or create later a own theme

 

and god sry for my bad english 😀

UN
Unknown
Member

just btw. I cant Upload the Theme again on the Multisite with /de at the end. When i Upload it there comes only a completly white Screen after 1 Seconds.

 

at the normal website i uploaded it normally

YS Yellow Swordfish
Yellow Swordfish
Member

Are you sure your storage locations (WP Integration admin section) are all set up correctly in both sites?

UN
Unknown
Member

yes i check the integration and everything is green and as theme Folder its default. i even copy the Themes in every multisite folder that he create but he stillt dont take the theme i take. i use the other Free theme too but still dont work.