Support Forum
Hello,
I'm considering upgrading from Gold to Platinum. In doing so, will it allow me to pay the difference from $80 to $135 or will I have to fork out an additional $135 total to upgrade. If not, I'll go ahead and upgrade now. Thanks!
since you just got your membership, sure, we can upgrade you... it has to be a manual process though... so if you go to your paypal account and send memberships at simplepress dot com a payment for $55 (the difference), we can manually upgrade you when it come through... if needed, we could manually generate your an invoice as well...
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???? how would you have done that?? we have a paypal transaction and all for you...
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Yes, I thought you were asking if I signed in through my actual paypal and made the transaction. Let me pull it back up and see if I can do what you previously requested.
as mentioned, can send you a bill as well, if that helps... you would still have to log in there and pay it...
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have just sent you an invoice the email address you registered with in paypal... just see if you can pay it in your paypal account...
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Ok, just paid, but did it through my bank, so it says it will take 3-5 days. Will I have to wait until it's taken out before I can be upgraded? Hopefully it sent a confirmation showing I paid it so you won't have to wait until the actual transaction comes through. Thanks.
unfortunately, yes... no money has been sent to us... paypal waits to get the money from your bank... when your echeck clears, we can process the upgrade... sorry...
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