Support Forum

Gold to Platinum Upgrade

BW Brandon Williams
Brandon Williams
Member

Hello,

I’m considering upgrading from Gold to Platinum. In doing so, will it allow me to pay the difference from $80 to $135 or will I have to fork out an additional $135 total to upgrade. If not, I’ll go ahead and upgrade now. Thanks!

13 Answers

New Answer

MP Mr Papa
Mr Papa
Member

since you just got your membership, sure, we can upgrade you…  it has to be a manual process though…  so if you go to your paypal account and send memberships at simplepress dot com a payment for $55 (the difference), we can manually upgrade you when it come through…  if needed, we could manually generate your an invoice as well…

BW Brandon Williams
Brandon Williams
Member

I didn’t pay through my paypal account. I just used a credit card.

MP Mr Papa
Mr Papa
Member

????  how would you have done that??  we have a paypal transaction and all for you…

BW Brandon Williams
Brandon Williams
Member

Yes, I thought you were asking if I signed in through my actual paypal and made the transaction. Let me pull it back up and see if I can do what you previously requested.

MP Mr Papa
Mr Papa
Member

as mentioned, can send you a bill as well, if that helps… you would still have to log in there and pay it…

BW Brandon Williams
Brandon Williams
Member

I’ve tried several times and it will not let me send the payment…

MP Mr Papa
Mr Papa
Member

have just sent you an invoice the email address you registered with in paypal…  just see if  you can pay it in your paypal account…

BW Brandon Williams
Brandon Williams
Member

Ok, just paid, but did it through my bank, so it says it will take 3-5 days. Will I have to wait until it’s taken out before I can be upgraded? Hopefully it sent a confirmation showing I paid it so you won’t have to wait until the actual transaction comes through. Thanks.

MP Mr Papa
Mr Papa
Member

unfortunately, yes…   no money has been sent to us…  paypal waits to get the money from your bank…  when your echeck clears, we can process the upgrade… sorry…

BW Brandon Williams
Brandon Williams
Member

Hello,

The payment shows it has been received, can you go ahead and upgrade me to platinum? Thanks!

MP Mr Papa
Mr Papa
Member

It was done the day it came in… you can tell in your account and your badge…

BW Brandon Williams
Brandon Williams
Member

Oh, lol. Didn’t even notice! Thank you!