Why can you not delete them? It has to be done otherwise WordPress will not load them properly at all.

When WordPress performs a download of a plugin or theme, it downloads, copies and them removes the original download. Sometimes it fails to perform that removal of the original. Then when you download a second copy your computer OS will add a ‘-1’ top the end etc. There MUST be only a single copy in the SP plugins folder and it does need to have the correct name – like all plugins. So – why are you unable to delete one of them and rename the other? You would need to use your FTP account or – the file manager that will be bundles with your website control panel.

May I ask if you are the ‘Sara’ that has sent us some email questions – including a second email regarding template tags? If so we have replied to each and every one – including earlier this morning – and they all get bounced back stating that the email address you have used can not be found. We keep getting emails from the server attempting to deliver them to you but they all fail.

I was hoping you would read this having asked the question but I have now had yet another email from you which I will be unable to answer.

I am happy to address the question in your email (all of them!) but you will HAVE to sort out your email address inbox – OR – supply another email address.

I’ve tried to amend my email address but every time I click amend, it goes back to the wrong one.  The email address you have has a 1 missing before the @   Sorry, I must have had a blonde moment.  I’ve re installed the plugin now (still got the corupted ones which I can’t dlete but thats okay.  My big problem is there is only one widget, not all the ones listed.

There is only the one widget and this is clearly stated on the store page for the plugin. All of the rest come in the form of template tags and shortcodes. The main problem with widgets is the code bloat so we supply tags and shortcodes for now,.

Documentation for how to use the tags and shortcodes can be found here: https://simple-press.com/documentation/codex/plugins/our-plugins/the-template-tags-plugin/

Shortcodes should function in text widgets as will template tags if you install a plugin like ezphp (https://wordpress.org/plugins/ezphp/)

Thank you for replying.  We assumed we were getting widgets, not instructions on how to make our own.  We’re new to all this and can’t do anything with the one we’ve got. Shortcodes are completely beyond us. Thanks anyway.

Shortcodes are as simple as widgets. And the codex page tells you exactly what to enter – which is usually just a very short name.

make your own widgets??  why??? and definitely not required…  wordpress provide a simple text widget which you can put any shortcode into…

Simple to you perhaps Mr Papa but I’ve been trying for hours and it’s no good, the instructions might as well be in Greek 🙂  Maybe one day I’ll get it but my poor brain is maxed out for now.

what happens?  I guess its possible you are using an old theme that has not enabled shortcode use in widgets, but that is the norm these days…  when done, you just enter the shortcode in a text widget and it works…

this, of course, did not use to be the case and you had to enable it in themes… today most themes auto enable it… if you have an old theme that does not support it, you can still do it… here is an article (its 5 years old) on how to enable for such a theme:  https://wordpress.org/support/topic/how-to-make-shortcodes-work-in-a-widget

The only thing I managed to do was change the latest posts to link to a particular post, it took many attempts but I did it in the end. Now people can click straight into the poll we have on our site from the home page, which is great.No shortcode needed for that though.  The problem I’m having with everything else is not knowing where to put the short code.  I’ve copied and pasted it from your help page and tried  it in various places in the widget but it never does what I want.  I only started all this in June and I guess I have a lot to learn.  Thanks for your help anyway

if you describe one that want to use and where we may be able to advise of course. Although to be fair this is not a support forum…

We’d like to use Forum Link on the side bar of our home page.  I’m sure if I could see how one is done I’d be able to work it out then. Thanks.

Assuming your WordPress theme allows for widgets in the sidebar go to the widgets admin page, add a text widget to the sidebar where you want it and type:

 [sp_forum_home_link]

save – and that should be enough.

Ohhhhhhh, I must be really stupid, the only widget I have is the recent forum posts.  That’s on the widgets page. That one works fine and is on the side bar. It was ready to go and didn’t need anything changing. Its all the others on your list of widgets I can’t work out, like Profile Link and Admin and Moderator Online. Yes I understand this isn’t a support forum so thanks for your help.  I think I’m a lost cause so giving up now xx