Support Forum

Install and white page

UN
Unknown
Member

Hi,

I have actived plugin Version 5.5.6 – Build 12749.

When click at button “Perform installation” in the first time I see “Installation is it in progress” after I receive white page (wp-admin/admin.php?page=simple-press%2Fsp-startup%2Fsp-load-install.php)

PHP v.5.3
WP: 4.2.2
Template: Polished (default WP)

Best regards.
Dani

9 Answers

New Answer

IK Ike
Ike
Member

This can be due to a conflicting plugin, might be worth deactivating things and trying again in case that’s the problem.

UN
Unknown
Member

Nice,

I have found the plugin in conflict: Restricted Site Access

I need to restrict site only user logged.

UN
Unknown
Member
the problem is that if the active plugin that I can not use the forum...

there is a solution ?
IK Ike
Ike
Member

Sorry, is this not just affecting the installation process? It normally happens because a conflicting plugin interferes with the ajax/json response of the process. It should just be a case of deactivating the offending plugin, installing/updating, then you should be up and running and able to reactivate the plugin that was causing the problem.

UN
Unknown
Member

Unfortunately not in my case.

As once reactivated , for example, if I make a new group simple:press go in loop , instead locking it works.

YS Yellow Swordfish
Yellow Swordfish
Member

Then that does, I am afraid, suggest a scripting conflict. If you know how to use the web script console you may be able to track down the culprit.

UN
Unknown
Member

Desperate times call for desperate measures!

I have installed other plugin:

https://wordpress.org/plugins/site-secrets/

this is compatible 😉

Best regards