Support Forum

Moderation toolbox fails to load

AM Angie Mansfield
Angie Mansfield
Member
Member since Apr 2017
1 post
Apr 29, 2017 · 2:48 pm · Edited

I just installed Simple:Press and when I click on “tools” on a new post, the moderator toolbox is blank. I have tried on two different browsers (Chrome and Firefox) and cleared cache on both. Still a blank toolbox. The SP error log doesn’t show anything.

Right now, there are no members, but eventually I will need moderators to have…well, moderation abilities. Any help with tracking down what’s wrong will be greatly appreciated.

1 Answer

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Apr 29, 2017 · 3:04 pm

It is almost certainly a javascript conflict with one of your other WP theme or plugin components that is misbehaving. You need to check in the web console and look for errors that can be investigated.