Support Forum

Advanced Search
Forum Scope


Forum Options

Minimum search word length is 3 characters - maximum search word length is 84 characters
Private comments to specific group of users
David Novo
Jul 20, 2018 - 12:11 pm
sp_QuotePost Quote


We are looking to try simple press for a support portal. However, if a customer makes a post, potentially we need to discuss internally before making a public answer. I see that you have a private post, which is between the user and the admin.

But we need a way to set a private post that is visible to anyone with the "support agent" role, but not visible to customers. Do you support that?

Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Jul 20, 2018 - 2:41 pm
sp_QuotePost Quote

You can have any new post put into must then be reviewed by some approved group before it shows up to everyone.  

Forum Timezone: Europe/Stockholm
Most Users Ever Online: 1170
Currently Online:
Guest(s) 1
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Mr Papa: 19448
Ike: 2086
Brandon: 864
kvr28: 804
jim: 649
FidoSysop: 577
Conrad_Farlow: 531
fiddlerman: 358
Stefano Prete: 325
Member Stats:
Guest Posters: 618
Members: 17348
Moderators: 0
Admins: 4
Forum Stats:
Groups: 7
Forums: 17
Topics: 10120
Posts: 79607