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David Novo
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Guests
Jul 20, 2018 - 12:11 pm
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Hello,

We are looking to try simple press for a support portal. However, if a customer makes a post, potentially we need to discuss internally before making a public answer. I see that you have a private post, which is between the user and the admin.

But we need a way to set a private post that is visible to anyone with the "support agent" role, but not visible to customers. Do you support that?

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Mr Papa
Simi Valley, CA
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Free Members
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Jul 20, 2018 - 2:41 pm
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You can have any new post put into moderation...it must then be reviewed by some approved group before it shows up to everyone.  

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