Regarding permissions on your site…
Do you receive the error when logged in as an Admin on your site or just as a user?
If you are not seeing “File Uploader with Plupload” in you Simple:Press forum Plugin’s list then you don’t have it on your server and, on your site anyways, there is something else causing the issue.
This is killing me!!!
I just lost two customers this morning because of their frustration with the forum. This issue makes it impossible for my users to quote others because this scripting error stops TinyMCE from loading, and in-turn is preventing the name of the user being quoted from showing in the quote.
Simply replying to a post is a headache! Users expect the ability to hit reply, be taken into the editor, and then placed into an area where they can type their post, which is just not working. Is there a developer of SimplePress I can talk to?
I need this issue fixed!!! I’M LOOSING CUSTOMERS!!!
Yes you can talk to me – even if I can not use IE. So let’s tick a couple of things off to begin.
Firstly you are the ONLY person out of thousands who is reporting this specific issue. Granted – there are more issues around the use of IE than around any other browser – sadly that is common everywhere – but at this point in time your report is unique.
Secondly – as Brandon reported above – he has traced the issue on our demo forum and it clearly has no relation to yours. The tinyMCE failure on the demo site is a response to a prior error in a component you are not using. I rather suspect that the failure in your site may well also be related to a prior issue in another component.
Now for some initial questions that really need to be answered..
let’s start with those.
The answers are yes, yes, no. I’m using the Lifestyle theme as a child theme in combination with the Genesis theme framework.
I have the following WordPress plugins installed and active:
OK -sadly am not that familiar with most of those! But tell what you use Advanced TinyMCE for please – and where is is used?
Could you briefly deactivate ii and test the result. If nothing else it would mean we can discount any influence and I suspect it is being loaded in the front end as well. It usually is.
I tried deactivating the plugin as suggested, then tested the forum. I have the same issues, no change after deactivating it.
Can we have a link to the forum page? Might pr0ve useful to see it and look at the code being generated.
If this is a private forum then please PM the link…
Please PM credentials to both myself and to ‘Mr Papa’. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem as that helps and saves a lot of time.
Sure, I’ll send you a PM. Also, I noticed something interesting. When using IE8 and Chrome, if I click “Add Reply” then go and click “Quote” for the post I wish to quote, the editor loads correctly and the quote and all data loads without error!
Hopefully this information helps.
I believe I solved the issue. I can’t get the error to occur anymore; after disabling the “Visual Editor” under user profile settings.
The script errors no longer occur when I quote a post in IE8, Chrome, etc…
If I need any more assistance regarding this issue I’ll be sure to post here. Thanks.
That shouldn’t really – by itself – be any sort of problem. The addition of the extra tinyMCE features plugin you have active is still a more likely culprit which this setting also turns off of course.