Well I cant take a look at the moment as you have the sire in maintenance mode.

But… it was clearly being cached when @mr-papa looked at the forum page last night as the text was a direct copy/paste from the page source. And what you describe can certainly be caused by page caching.

It is also a mistake to believe that deactivating the cache plugin stops the cached pages from loading. It is not the case. The cached pages will continue to load until their normal timeout.

There was also the question @mr-papa asked about whether you were receiving a notice in the forum admin about the cache. You have not responded to this question. All information can help.

What exclusion string do you have in the cache settings to prevent it from caching the forum page?

Yellow Swordfish said
Well I cant take a look at the moment as you have the sire in maintenance mode.

But… it was clearly being cached when @mr-papa looked at the forum page last night as the text was a direct copy/paste from the page source. And what you describe can certainly be caused by page caching.

It is also a mistake to believe that deactivating the cache plugin stops the cached pages from loading. It is not the case. The cached pages will continue to load until their normal timeout.

There was also the question @mr-papa asked about whether you were receiving a notice in the forum admin about the cache. You have not responded to this question. All information can help.

What exclusion string do you have in the cache settings to prevent it from caching the forum page?

okay, will work on the caching plugin, thanks!

If nothing else it has to be excluded from the equation. Please do let us know how this goes.

Yellow Swordfish said
If nothing else it has to be excluded from the equation. Please do let us know how this goes.

is there an easy way to remove the effects of a caching plugin? already removed w3.

Yellow Swordfish said
Well I cant take a look at the moment as you have the sire in maintenance mode.

kindly check the site again. http://brgyginebra.ph

Personally I wouldn’t remove it – it is still useful for static pages after all.

I am unsure of the complete removal process. The last time i looked there was a ‘read me’ file that came with the plugin that details how it should be completely removed. There are files and folders that need to be removed from wp-content and  I believe it adds an entry to your wp-config.php file as well

I would just exclude the forum and any other dynamic data pages you may have. 

Yellow Swordfish said
Personally I wouldn’t remove it – it is still useful for static pages after all.

I am unsure of the complete removal process. The last time i looked there was a ‘read me’ file that came with the plugin that details how it should be completely removed. There are files and folders that need to be removed from wp-content and  I believe it adds an entry to your wp-config.php file as well

I would just exclude the forum and any other dynamic data pages you may have. 

changed it to wp super cache – easier to configure.

still no effect though…

OK – now the caching issue is out of the way I can see the errors in the console.

Out of interest – I can also see that the forum has topics and posts – so what has changed to make it stop working? Newly added WordPress plugins? Updates to WP plugins? New WP Theme? Something must have changed…

On the front page I am seeing 4 errors listed. The first is making a call to get something from ‘tag.contextweb.com’. This failing as the client is blocking it. I have no idea what it is or why it is beign blocked.

The next is in the tooltips script library. We will come back to that in a minute. The third is from BuddyPress to do with the cookies library and the last is caused by the first two closing down further jQuery scripts.

So lets deal with the tooltips. You have probably started using something new that is either loading its own tooltips library or initialising the Wp loaded one which is conflicting with the SP initialisation. Go to the forum admin > themes > theme editor and load the spFunctions.php file. At the top you can turn the SP tooltips off – change the word true to false – save it – and try the forum again.

yes, everything was working fine. the only change i made was updated the KLEO theme.

changed it to false, no changes.

Curious, Then something else is loading it but I have no idea what…
What is ‘buddyboss-wall’? Is that not new?

Yellow Swordfish said
Curious, Then something else is loading it but I have no idea what…
What is ‘buddyboss-wall’? Is that not new?

nope, its been there before. for buddypress, only friends can post on a member’s wall.

Has me stumped then I am afraid. Clearly has to be the WP theme or something associated with the WP theme but I can not tell what that is. I think it would need taking apart, piece by piece, to see what happens when components were excluded.

I DO see that the theme is making use of the Bootstrap library – at least I assume it is the theme. This can cause problems with buttons not working because it breaks the jquery.ui script. Bootstrap is not supported by WordPress and the jQuery.ui is. One way this can sometimes be dealt with is to ensure that Bootstrap is loaded before the jQuery.ui library. I believe this is not happening on your site.

But I also tend to think this is a red herring as it would not be responsible for the scripting errors showing up in the console. Something on your site is stopping jQuery from working and then errors cascade as things fail.

I will keep looking but at the moment I see no culprits. But I DO see a lot of things that I have not encountered before any one of which could be the root cause of the issue.

An odd one, but unfortunately not the first time we have seen Kleo theme causing issues from a quick search..

The last time the problem was with ‘K-Elements’ plugin used for adding Kleo specific shortcodes, not sure how or where it goes but it was causing similar issues.