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Add Reply Not Working for Admins/Moderators, something is very weird.

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DR Damian Ross
Damian Ross
Member

Mr Papa said
If it takes time, then that would suggest you are caching the forum pages which you cannot do…   there is no facility in sp for delaying post arrival…

No, those are the proper two to be set to 1…

the admin issue you are experiencing could be related to serving cached pages too… make sure no caching…

verify on forum – admins – manage admins you are listed as admin… and in sfmembers table, verify your user_id has the admin column set to 1…

Ok, confirmed.  In form >> admins I’m listed as an admin, and in sfmembers, my uid has the admin column set to 1.

The moderator column is set to 0, though.  Could that be it?

MP Mr Papa
Mr Papa
Member

sorry, confused… the caching was fixed?  and still issue?

no, moderators are different from admins… and you cannot be both…

DR Damian Ross
Damian Ross
Member

Mr Papa said
sorry, confused… the caching was fixed?  and still issue?

no, moderators are different from admins… and you cannot be both…

It seemed to be; previously, people would post and it would take minutes for the post to appear.  Now it takes about three full seconds; so not great, but the posts actually do appear when the page refreshes.

Understood admins cannot be moderators, but as an admin, I should never get an ‘access denied, you don’t have permissions’ error, correct?  That is still happening…

MP Mr Papa
Mr Papa
Member

as an sp admin, you get all permissions… but not as wp admin…

if you got to our profile, the permissions menu, run through the forums in question and lets verify your permissions there…

where are you seeing that error?  always?

DR Damian Ross
Damian Ross
Member

Nope, it’s happening just in certain forums.  I’m definitely sure I’m also an SP admin, I’m able to set my admin options, and can see that my admin perms are all lit up ‘green’.  There is a little yellow padlock next to my perms there, but I’m pretty sure that’s because I’m the primary admin.

Attached is a screen grab of my permissions in a forum where I’m getting the ‘Access Denied’ error.  They’re set that exact way across all forums, including the ones that I can post to as admin.

 

perms1.pngway 

 

MP Mr Papa
Mr Papa
Member

a bit mystified as we have not had anything like this reported before…  still a bit suspicious of caching, but…

can you tell me the exact message you see?  and perhaps a screen shot?

DR Damian Ross
Damian Ross
Member

Mr Papa said
a bit mystified as we have not had anything like this reported before…  still a bit suspicious of caching, but…

can you tell me the exact message you see?  and perhaps a screen shot?

Screen shot attached with the exact error we’re seeing.  This is the same forum as with the previous screenshot illustrating permissions that the admin user has to it.

 

access_denied.png
MP Mr Papa
Mr Papa
Member

Maybe I missed it, but have you given us a link to your site?

DR Damian Ross
Damian Ross
Member

Mr Papa said
Maybe I missed it, but have you given us a link to your site?

Oh, sure – don’t think I have:

 

http://insider.theselfdefenseco.com

 

We can get you a login, of course, if you need one.  Actually, go ahead and register for free, that’ll set you up with an account and we can change your role thereafter.

MP Mr Papa
Mr Papa
Member

yeah, dont see a forum there…  if you want us to look, please pm a temp account to both  yellow swordfish and mr papa… be sure to link back to this topic so we know what it is regarding…