Support Forum

Add Topic and Reply Button Stopped Working

RC Ryan Collins
Ryan Collins
Member

Hey team,

My forum has been working great, but today I noticed that the Add Topic and Reply Button stopped functioning.

I made a 40 second screen capture video of the issue http://screencast.com/t/dIrSL9GMXh

Any ideas? My forum is protected so I am happy to provide more information or login credentials if needed.

Thank you!

Ryan

10 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry – but what has changed? When something works and then stops working something must have changed. So maybe a WP theme change or update? A new WP plugin or update?

MP Mr Papa
Mr Papa
Member

really do need to know what changed…

but try it with the browser console open and see what if any js errors are reported…  no caching plugins, right?  or js minify plugins?

RC Ryan Collins
Ryan Collins
Member

Thanks guys for the help.

To my knowledge nothing has changed, which is why I’m so stumped lol.  I know conflicting plugins and theme updates are often the cause, but I just can’t locate anything (yet!).

The one clue I can provide is that the “Add Topic Button”, next to the “Reply Button”, sends me to this page http://myfishingcapecod.com/forum-3/cape-cod-fishing-forum/?new=topic however I am shown content from the forum, instead of the New Topic box.

Here’s a real brief video http://screencast.com/t/6bIjVbDamT

As always thanks for any insight or clues as to where I could look next.

MP Mr Papa
Mr Papa
Member

as guest, we cannot post a new topic… the video would be more useful if you had done it with the browser console window open so we could see if any errors…  since you entire forum is behind a paywall, we cannot look for js conflicts for you…

RC Ryan Collins
Ryan Collins
Member

Thanks Mr. Papa.  I’m going to put this task on the back burner for now, but will be in touch again if I need assistance.

Next time I’ll have a browser console window open – good idea there.

Thanks!

NB Nicole Brown
Nicole Brown
Member

Hi guys, I was wondering the same thing.. Been testing my forum to launch on the 14th and now add topic and reply doesn’t work. Have deactivated plugins/adsense widgets and still not working. Only updated plugin was a recent sp plugin (can’t remember which one) and Jetpack (but deactivated).

Any ideas?

MP Mr Papa
Mr Papa
Member

like a js conflict… see: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

if you give us a link to your forum, we can help check for obvious conflicts…

NB Nicole Brown
Nicole Brown
Member

Thanks so much it’s http://community.spiritualwisdommagazine.com/forum 
(please delete this link after using if possible)
Nic

MP Mr Papa
Mr Papa
Member

looks like an issue with your wp theme…. its violating wp standards and loading its old version of jquery…

<script type=”text/javascript” src=”http://ajax.googleapis.com/ajax/libs/jqueryui/1.7.1/jquery-ui.min.js”></script>

and its a quite old version at that…  themes really just need to use the version of jquery that comes with wp (currently at version 1.10.2) or else you get these kind of conflicts…