Support Forum

Add Topic Doesn't Work

SO Socrates
Socrates
Member

Hi Guys,

I only recently updated SingularityForum.org to the latest version and became a silver member.

Unfortunately, it seems that I can’t “add topics” to my forum now.

What do I do to fix this issue?!

19 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

The most common reason for these buttons not working are described here: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

If this turns out to be the problem then it is usually fixable once we find out where it is being loaded.

A link would be helpful as well.

YS Yellow Swordfish
Yellow Swordfish
Member

Did you take a look at the codex page?

SO Socrates
Socrates
Member

Yes I did but it means nothing to me for I am not a coder and don’t understand any of it…

So basically, I hope you are able to identify the specific problem that I am having on SingularityWeblog.com rather than pointing me towards a general errata area. This way, as long as it is diagnosed right, either you will fix it yourselves or I will ask some one else, based on the proper diagnosis…

YS Yellow Swordfish
Yellow Swordfish
Member

So you don’t understand some simple instructions to search the html source for a particular string of text? It’s not really that hard.

Your theme is loading both jQuery and the jQuery UI from the Google CDN. This needs changing so that it is loading the correct libraries from WordPress. It IS a simple matter once the place in the code has been located. It is most commonly in the theme functions file. Both the diagnosis and the solution are in the codex article.

SO Socrates
Socrates
Member

OK but are you sure that this is exactly the problem?

My impression is you diagnosed it even before going there?

My WordPress theme is Thesis and it is one of the best themes out there so I am surprised it has an issue like that…

MP Mr Papa
Mr Papa
Member

99% of the time we have an issue with jquery, this is it… so with no link originally given to us, we can assume as a starting point…

but we did look when you provided the link…  and its loading its own version and not the wp version…

<script type=’text/javascript’ src=’http://ajax.googleapis.com/ajax/libs/jquery/1.7.1/jquery.min.js’></script>
<script type=’text/javascript’ src=’http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.16/jquery-ui.min.js’></script>

of course, no way of knowing without trying ourselves and we cannot post on your forum…  also, you didnt really explain what cannot post new topics mean…  what occurs?  in the console of firebug or other tools for other browsers, do you get any js errors?

YS Yellow Swordfish
Yellow Swordfish
Member

Socrates said
OK but are you sure that this is exactly the problem?

My impression is you diagnosed it even before going there?

My WordPress theme is Thesis and it is one of the best themes out there so I am surprised it has an issue like that…

Thesis is one of the most popular and widely used themes. I wouldn’t say it is one of the best. Some themes that load the google cdn version of the libraries will give you an option to turn that off somewhere in the wp admin theme settings. I don’t know if Thesis is one of them but you should take a look and see. If it DOES have such an option then I will definitely upgrade it to ‘one of the best’. smile

The good news is that at least it does use the WP API to load scripts so if there is no such option then it will almost certainly be a simple matter of commenting out a few lines of code – as I said before – most probably in the theme functions file.

SO Socrates
Socrates
Member

Just for the record – I did give you a link on the very first message – SingularityForum.org (it was not hyperlinked but if you did read the message you would have seen it and all you needed to do is copy and paste)

As I said above, I am not a coder so I don’t know how to use firebug and tell you if there are any errors – if it is so simple why didn’t you do it?!

As to what occurs, as I said above I can type a topic title but can’t type within the body. And yes, you could easily register a test account for my forum and test out the problem yourself – I mean what exactly am I paying for here?!

Finally, if it was the java script why did it work perfectly well on version 4.5 and then as soon as we updated to version 5 it stopped working?!

YS Yellow Swordfish
Yellow Swordfish
Member

Have you read any of the above? Two people have now inspected your site and we have both told you exactly what the issue is. I have suggested you look in the options and also told you where the offending code is likely to be. You find it – I can tell you how to fix it. I cant find it – I don’t use Thesis.

Or – if you do what you yourself suggested in post 5 – you can ask someone else to fix it. I also told you to show them the codex article which explains what they need to do.

What else do you want from me? It is not actually an SP problem but I am doing my best to help you.

Your last question is a good one. For most people this would have been a problem in V4 and if it wasn’t for you then that was luck. In V5 we have tightened up our WP integration and throughout use the proper and standard WP API. Your theme doesn’t.

It does occur to me that you could try turning off the loading of javascript in the footer (Forum Admin > Integration) then if SP tries to load scripts before Thesis the proper WP libraries will win out. But that too would be luck if it worked.

SO Socrates
Socrates
Member

Guys,

It was just a couple of days ago that hired someone to fix the problems on http://www.singularityweblog.com/forum/ arising from moving to Simple:Press 5.0 as discussed above. He did a fantastic job and everything was working great.

Today I updated to 5.1 and what a surprise – things got messed up again. I barely managed to get it mostly back on by reuploading the default theme… Now I have to hire someone again to place back the previous color scheme and custom icons.

Do I have to pay you membership fee so that I can pay someone else every time you release an update?!

This is not a good business model for your customers.

My blog’s forum has very light customization – just custom icons and color – that is it. It doesn’t make any sense that it breaks every time there is an update and all my effort and money keep going down the drain…

MP Mr Papa
Mr Papa
Member

wow, not exactly helpful…  thousands of upgrades have gone fine, so my answer would have to be ‘no’…

every button I click on your site works fine… of course, since you dont allow guest posting, I cannot try that…

and sorry, no clue what you mean by ‘get it mostly back by reloading default theme’…  assuming you had your own custom theme, then not sure what issue you would be having… if you were using one of our themes, had made changes, and lost them on upgrade, well, we cannot any more strongly urge to our users that they make their own theme before customization…

so if you could provide just a bit more info, we can work to get you back where you want to be…

JS js
js
Member

Not to intrude but it is stated to make a custom sp theme if you make customizations, wp theme updates can rewrite wp theme customizations as well..is pretty common

SO Socrates
Socrates
Member

There was a custom theme but the same story keeps happening again. So, in short, after our last conversation I paid again $50 for someone to fix the issues related to Simple:Press 5.1.

Of course, couple of days later – 5.1.1 gets released. This again messed up all previously described things including the inability to add topics. So, again, I will have to pay to fix the latest fix you just fixed with 5.1.1…