I added several new members to our user base today and when adding them to user groups noted that they were showing up with a double dash before and after their name.
Because of this, once I added them to the user group and then tried to subscribe them to the relative forums using the user name I submitted, nothing was returned in the member search until I added the dashes.
I realized that they would be unable to log in without adding the dashes.
Any idea as to what’s causing this and how do I fix it?
Thanks!
Terri