Support Forum

Adding new members inserts dashes before and after user name

TS Terri Stratton
Terri Stratton
Member

I added several new members to our user base today and when adding them to user groups noted that they were showing up with a double dash before and after their name. 

Because of this, once I added them to the user group and then tried to subscribe them to the relative forums using the user name I submitted, nothing was returned in the member search until I added the dashes.

I realized that they would be unable to log in without adding the dashes. 

Any idea as to what’s causing this and how do I fix it?

Thanks!

Terri

3 Answers

New Answer

MP Mr Papa
Mr Papa
Member

sounds like you are not running the latest version of SP?  That was some debug code left in 5.3.3 and was fixed in 5.3.4…  for new users… for users where it occurred, you need to go to their profile and change their display name…

TS Terri Stratton
Terri Stratton
Member

Thanks, Mr Papa. I recently updated, but apparently not recently enough. :)

MP Mr Papa
Mr Papa
Member

no worries.  those last two were pretty quick when we discovered the debug cruft left in the release… sorry for the issue…