Support Forum

Admin can't delete spam registrations

EF Emma Fletcher
Emma Fletcher
Member

Hi,

I, as the overall wp and simple press admin, get the options to delete the spam registrations, but I have created my client an “Admin” role, with permissions “Manage Users” in the Manage Admins section, but she gets “You don’t have permissions …” message when she tries to delete in the spam users section.

Any help would be appreciated.

Many Thanks

Emma

9 Answers

New Answer

MP Mr Papa
Mr Papa
Member

yes, unfortunately, we discovered earlier a bug in the current release where the admin cap checking on plugins was not working correctly…   we have already corrected this and it will be in the next version released 5.1.4 hopefully next weekend…

in the meantime, if you want, you could give the user manage plugins capability and they will be able to manage the spam users…  sorry for the issue…

EF Emma Fletcher
Emma Fletcher
Member

Is this definately fixed now – my client still seems to be having problems !

EF Emma Fletcher
Emma Fletcher
Member

Ingnore last post – this STILL isn’t fixed.

I have a client who is getting very irrate – any chance of a fix soon ?

 

Many Thanks

Emma  frown

YS Yellow Swordfish
Yellow Swordfish
Member

At first sight that doesn’t look like an SP message so can you tell me exactly what it says please and what the screen looks like when it displays?

EF Emma Fletcher
Emma Fletcher
Member

I have just realised that the original post i sent you didn’t contain the original error in it that I thought I had posted – whooops – sorry !  The “You don’t have permissions …” has been fixed in this release – so thank you very much :-)

The problem I still have outstanding is that the Simple press admin (that is not wp admin) cannot delete users from the Member information page.  Please see the attached document.  The dustbin in the far right hand column,  that is present for my admin (that IS wp admin) is not present – as you can see in the screen shot.

I have also put a screen shot of the amin setup – so you can see how I have set it up.

I would have thought that simplepress admins should be able to delete a user ?

Sorry for the mix up.

Many Thanks for your help.

Emma

YS Yellow Swordfish
Yellow Swordfish
Member

Er – no attachment seems to have made it… did you forget or has something gone wrong?

MP Mr Papa
Mr Papa
Member

keep in mind in order for an sp admin to actually delete a user – remember, there are no sp users, they are just wp users, the user must have the wp delete users capability…

we probably could add a check on our sp users admin panel for the wp delete user cap before showing the delete button…

EF Emma Fletcher
Emma Fletcher
Member

Something must have gone wrong with the attachment upload – apologies !

 

However – Mr Papa’s reply about WP delete user capability is probably the issue – Many Thanks.

I will come back if it is not, but I’m guessing that will fix it !

 

Thanks for you response – very helpful ;-)

YS Yellow Swordfish
Yellow Swordfish
Member

just be careful. This does remove the user lock, stock and barrel.
Oddly while it never happened before (in 6 years!) we had a user who deleted themselves this way just a few days back and WP let them!
You will get the same removal if performed in the WP Admin User delete option.