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Admin emails aren't being sent

PW Pamela Wilson
Pamela Wilson
Member
Member since Mar 2011
2 posts
May 17, 2012 · 7:40 am · Edited

I’ve read through all the other admin email related threads here, and the solutions presented don’t seem to be working for me.

Under Forum > Options > Email Settings I have the “email from” name and “domain name” set up as one of the WordPress admin users on my site.

Under Forum > Admins > Your Admin Options I have “Receive email notification on new topic/post” checked.

And still, no email notification of new posts. We checked the email address, and it’s working.

The only thing I can think of is that our domain’s email is sent through Google Apps. Could that be causing the issue? It’s not a problem when we use it in our email marketing software (AWeber) or anywhere else.

We’re planning to present the forum to our users tomorrow, and would like to get this admin email issue sorted out so we can get notifications when there are new posts.

Thanks for your help.

5 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
May 17, 2012 · 8:30 am

Remember too to double check the email address being sent to in your WP profile…

The WP Mail system is notoriously fickle (as a trip to the Wp forums would tell you). Plus some hosts can have problems sending to accounts not within the hosted domain.

I am unsure of the Google Apps effect but you might like to take a looks at the ‘HGK SMTP’ plugin for WP which we use and a number of users seem to have success with. It was also, I believe, specifically designed to aid the use of gMail so that might prove useful to try it.

PW Pamela Wilson
Pamela Wilson
Member
Member since Mar 2011
2 posts
May 17, 2012 · 10:59 am

Thank you. We’ll try this to see if it works. I appreciate the quick reply!

BR Brandon
Brandon
Member
Member since May 2010
864 posts
Jun 28, 2012 · 11:42 am

rickandersonaia said
I’m having this exact problem.  The site is hosted with Bluehost and I get other emails from the site.  However I don’t get notification.  I believe that I have everything set up correctly

Try putting just the email name in the ‘from name’ spot not the complete email address. In your case just ‘rick’