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Attachment Not Visible by Other Users

Robin Mullins

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Jan 8, 2024 - 12:06 am

I attached a pdf file to a post. It is visible to me but is not visible to other users. How do I make it visible to them?

Joakim (Simple:Press)

Sweden

Admin

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Jan 8, 2024 - 8:40 am

Hi Robin!

You need to update your permissions set for "Standard Access" or the permission set that match your setup. Then check the box "Can download other file type attachments" in the "Viewing" section, it's the last checkbox in the screen shot below. Then the users with that permission set can download your attachments.

Best regards,
Joakim @ Simple:Press

Robin Mullins

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Jan 10, 2024 - 6:47 pm

Joakim,

Thank you for your quick response. I now have a better understanding of the permission system. I made the change you recommended and my users can now access attachments.

Robin-

Joakim (Simple:Press)

Sweden

Admin

Offline

Jan 15, 2024 - 8:44 am

Hi!

That's great to hear. Thanks for reporting back!

Best regards,
Joakim @ Simple:Press

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