Support Forum

Buttons don't work on my SP forum

RP Robert Provencher
Robert Provencher
Member

Something’s up. Can’t seem to get anything posted, others can’t PM me….buttons don’t work on my forum….

When I click on any, it says:
javascript:void(null)

 

On the lower left….did I break something?

 

Rob

23 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

To save me typing most of it out again can I just ask you to take a look at this FAQ: https://simple-press.com/documentation/codex/faq/before-starting-a-support-topic/

It will be down to something changed as that FAQ says…

Ans the javascript:void is just fine – as it should be.

RP Robert Provencher
Robert Provencher
Member

thanks. Tried the error thing, nothing.

Next, as they suggested on the Codex FAQ link, I clicked it and, well, lost me…so I emailed my tech guy…..wait and see… (beyond my skillset at that point….)

YS Yellow Swordfish
Yellow Swordfish
Member

well – we will always take q quick look at the console for you if you want. But the real key is what might have changed at a site level – other plugins, new plugins, theme update etc.

Or maybe updated WordPress? – and that could cause issues as a lot of themes in particular missed WP changes some of which have stopped SP buttons from working as you describe.

MP Mr Papa
Mr Papa
Member

also, if you using the combined js cache, perhaps go to forum – toolbox – page and permalink and try clearing the cache…

RP Robert Provencher
Robert Provencher
Member

I went to Toolbox, can’t see the- page and permalink section.

still confused….still down….Can you take a quick look as offered?

@yellow-swordfish 

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry for the delayed response.

Not sure why @mr-papa called it that. He meant the ‘reset combined script cache’ at Toolbox > housekeeping.

We can certainly look at the page. If needed then please PM credentials to both myself, to ‘Mr Papa‘ and to ‘Ike‘. Please include in the PM a link to your site, a link to this thread and brief reminder of the problem. And one of us will take a look for you.

If we can see the forum and topics as guests then just the forum link will do but we will need to see what happens when we click on a button.

YS Yellow Swordfish
Yellow Swordfish
Member

Can you please update all of the SP  plugins that are awaiting an update – there are 10 in all…?

RP Robert Provencher
Robert Provencher
Member

seems to be working now! whohoo….was it the plugins?

RP Robert Provencher
Robert Provencher
Member

ooops. mistaken. I could use reply, which I couldn’t before, but couldn’t use the Attachments for images…it does not appear to be working….

YS Yellow Swordfish
Yellow Swordfish
Member

And it all seems to be working… Yes?

YS Yellow Swordfish
Yellow Swordfish
Member

A bit of cross posting there. Attachments seem fine. What is the problem with them?

RP Robert Provencher
Robert Provencher
Member

I just posted something, added a  video, and can’t get the Attachments link to work..

Here:

http://photosuccess.com/forums/fairy-portrait-success/fairy-day-spring-2016/

MP Mr Papa
Mr Papa
Member

sorry, have to wait until @yellow-swordfish is back since I cannot access site… credentials I have in PM dont work…

but perhaps more info since Andy seems to have been able to post… what OS? what browser?