Support Forum

Buttons Not Working in Admin Since Upgrade

SM Susan Mucklow
Susan Mucklow
Member

Pretty much what the title says. None of the buttons in the Forum admin area work when clicked on. Nor do the menu links work once the Forum admin panel displays.

I’ve not added any new plugins, only updated as needed, in the past year since installing Simple:Forums.

WP 3.5.1

– Susan

12 Answers

New Answer

MP Mr Papa
Mr Papa
Member

upgraded from what version to what version? Its been some time since we released an update (stuck waiting on WP 3.6)…

did you clear your browser cache? possible wp or sp js was updated so cache could be invalid…

so what happens?

SM Susan Mucklow
Susan Mucklow
Member

Whenever the last update was, that’s the one I have installed.

Yes, cleared everything.  The attached image show what I get in the Forums admin screen.

I should have said “…Since WP Upgrade.”

help!website_forum_admin_page.png

MP Mr Papa
Mr Papa
Member

your notes seem to indicate a js conflict of some sort…  there was nothing in the last wp upgrade except some security fixes and of course SP is compatible…

anything in the error log? 

with your browser console open, see if any errors are reported when you load an admin page…

YS Yellow Swordfish
Yellow Swordfish
Member

Perhaps you could take a look at this codex entry: http://codex.simple-press.com/codex/faq/troubleshooting/what-is-this-jquery-conflict/

And the what I would like you to do if you can is open a forum admin panel – any will do and the look at your html source in the browser (View Source) and search on ‘jQuery’. How may copies are beinbg loaded and where are they being loaded from?

SM Susan Mucklow
Susan Mucklow
Member

Here’s everything I found in a Forum admin page html:

wp-includes/js/jquery/jquery.form.min.js?ver=2.73
wp-includes/js/jquery/jquery.js?ver=1.8.3
wp-includes/js/jquery/jquery.ui.touch-punch.js?ver=0.2.2

wp-includes/js/jquery/ui/jquery.ui.core.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.widget.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.accordion.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.mouse.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.sortable.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.resizable.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.draggable.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.button.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.position.min.js?ver=1.9.2
wp-includes/js/jquery/ui/jquery.ui.dialog.min.js?ver=1.9.2

wp-content/plugins/simple-press/admin/resources/jscript/jquery.tablednd.js?ver=3.5.1
wp-content/plugins/user-access-manager/js/jquery.tools.min.js?ver=3.5.1

Thank you for your help!

Susan

MP Mr Papa
Mr Papa
Member

but all you did was upgrade wp to 3.5.2 and this occurred?  hard to see the relation…

I assume you have been using the same version of the access manager then?  no caching plugins?

SM Susan Mucklow
Susan Mucklow
Member

Yes, all I did was upgrade to WP 3.5.2. Yes same version of UAM, and no caching plugins.

I guess I’ll go through the process of deactivating plugins until I possibly find the reason.

– Susan

MP Mr Papa
Mr Papa
Member

Worth a test. maybe one if them wasn’t compatible with wp upgrade. we have no other reports of this with tens of thousands of downloads.

would be interested in what you find.

 

SM Susan Mucklow
Susan Mucklow
Member

Hi Mr. Papa,

OK, found the plugin causing this issue:

Ultimate Security Checker by Eugene Pyvovarov – which is stated to be compatible only up to WP 3.4.2.

So this plugin is now deactivated and Simple:Press is working just as it should be.

– Susan

YS Yellow Swordfish
Yellow Swordfish
Member

wow – not heard of that one before. Good find.
Hopefully it will get an update…

MP Mr Papa
Mr Papa
Member

odd, what did it think it was protecting???  any options for white listing?