Support Forum

Cannot add new Admin cannot select member and "move to selected list" does nothing.

SS Sanehpal Sira
Sanehpal Sira
Member

 This is after the upgrade to 5.7.3 build 14754. first the main admin could no longer click on any of the sub menus. i was able to login with another admin and the sub menus worked.  

I removed the original admin from the administrators intending to put it back but now under Add new Admins menu, I see the user when it is selected i cannot click on “Move to Selected List”  also the Paging Controls do not work.  Any idea what this could be?

3 Answers

New Answer

MP Mr Papa
Mr Papa
Member

yes, unfortunately, as reported in our forums, there is an issue with managing admins…

please see this post for a patch to fix…  sorry for the issue… will be corrected in the next release…

SS Sanehpal Sira
Sanehpal Sira
Member

That did the trick,  Though I did notice that in Chrome i was unable to click on the submenus.  after removing the account and re-adding the account as an admin i was once again able to click on the sub menus.

 

Thanks for your help.

MP Mr Papa
Mr Papa
Member

good deal – thanks for the update… sorry for the issue in the first place…