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Can't access member profile

RP Robert Provencher
Robert Provencher
Member

Not sure what’s up, all of a sudden I cannot access my members profile. the profile icon is there, but not clickable.

I need to go in and cancel their membership. Using Stripe, WooCommerce Wish List plugin and wish list, so it may be one of those, but am trying to access their profile via the forum.

ideas?

Rob

3 Answers

New Answer

MP Mr Papa
Mr Papa
Member

here? or on your site? sounds like yours, but want to be sure…

do you have profiles enabled for avatars? would be on forum – profiles – profile options…

If so, any js errors in the browser console when you click on it?

perhaps, if using the combined css cache, try clearing it on forum – toolbox – housekeeping…

RP Robert Provencher
Robert Provencher
Member

mine, yes….for some reason, works now. ( i ain’t making this up….:)…)

 

R

YS Yellow Swordfish
Yellow Swordfish
Member

🙂 – sometimes browsers get tired and need closing down and restarting… might just be something like that.