Support Forum

Can't Edit Posts

SS Stephen Schefer
Stephen Schefer
Member

Posts cannot be edited. When selecting “Edit” all we get is a blank input box with none of the original text and I cannot enter anything into the text area at all. The TinyMCE Editor has stopped working. I have uninstalled the plug in and re-installed to no avail. Yesterday I upgraded the Simple:Press Plugin and I also updated all the plugins. It worked fine last night but this afternoon it stopped. I have not restarted the server but I’m considering it.

Current Plugin version is 3.0.0

18 Answers

New Answer

MP Mr Papa
Mr Papa
Member

you dont mention it, but assume you also upgraded to wp 3.9 as required and detailed on the upgrade panel?

Are you using our mentions plugin?  there was an issue of a missing file in the latest update that can cause issues with the editor.. please make sure you have the latest of it from this afternoon…

SS Stephen Schefer
Stephen Schefer
Member

Mr Papa said
you dont mention it, but assume you also upgraded to wp 3.9 as required and detailed on the upgrade panel?

Are you using our mentions plugin?  there was an issue of a missing file in the latest update that can cause issues with the editor.. please make sure you have the latest of it from this afternoon…

 

Yes I am on 3.9 and no I do not have the mentions plugin installed. All installed plugins that showed as having updates available have been updated. I just got the new Thanks plugin update and installed it.

MP Mr Papa
Mr Papa
Member

so just to be clear, this occurs ONLY when you edit an existing  post??  posting new topics or replies works fine?

and this is new after wp and sp upgrade?

SS Stephen Schefer
Stephen Schefer
Member

Mr Papa said
so just to be clear, this occurs ONLY when you edit an existing  post??  posting new topics or replies works fine?

and this is new after wp and sp upgrade?

 

None of it works, I surprised you haven’t asked me if I’m using wish list.. No I’m not. I just installed the latest version of menitons to see what would happened and now I have the white screen of death. I also cannot list the installed plugins to see if I can uninstall them. I have switched to the 2012 theme to try to eliminate that as a problem but still no joy.

MP Mr Papa
Mr Papa
Member

none of it works?  glad I asked because the topic was about editing posts…

why would I ask you about wishlist????  not sure how that would be related…

make sure that the mentions plugin directory name doesnt have a number in it…  ie mentions-1 vice mentions…  in wp-content/sp-resources/forum-plugins

could you please answer the question regarding only occurred AFTER updating wp to 3.9 and simple press to 5.4.2?

MP Mr Papa
Mr Papa
Member

please try going to forum – toolbox – housekeeping and resetting the js cache…

also, are you on a cdn?  if so, please try flushing it…

do you have a link to your site for us please?

SS Stephen Schefer
Stephen Schefer
Member

http://www.linestretchers.com

Hit the Contact Us menu item for the forum. I moved it there so I’d stop getting emails from the contact form.

CDN, no, Self hosted on a IIS 7.5 server with MySQL 56 running on a dedicated back end data server.

SS Stephen Schefer
Stephen Schefer
Member

Switched the integration to strict wp api and then renamed the mentions plugin folder and got the site back from the white screen of death. I re-enabled the forums tab on the menu.

Now I’m back to the original problem with the TinyMCE not allowing edits. This same problem has been seen by other users.

I have the plugin page back also so I can uninstall plugins but the mentions plugin can’t be uninstalled unless I rename the folder back to it’s original and of course the will break things again.

SS Stephen Schefer
Stephen Schefer
Member

Update – I was able to uninstall the mentions plugin completely. While it was installed I found that when I was trying to create a page in WordPress I had lost all my tool bars and my text in the editor area was white on white but was normal again after publishing. This was not completely corrected until I removed the SP TinyMCE plugin.

The Forums are back up but without a wysiwyg editor which is not very user friendly.

SS Stephen Schefer
Stephen Schefer
Member

Summary – I would hesitate to say that the TinyMCE plugin is the culprit. The new mentions plugin did not play well with it at all but since it seems to be working for others I would not blame it entirely either.

I have a fresh install sitting on another webserver with no plug in’s installed in WP except Akismet and SP. I’ll loat the new TinyMCE plugin and then start loading plugins one at a time until it breaks. If it doesn’t then it’s likely that one of the WP plugins that I’m running has a problem so I’ll start loading those and see what happens.

It could very well be that one of the WP plugins is not compatible with version 3.9 and is at the root of the SP TinyMCE problems.

MP Mr Papa
Mr Papa
Member

I have been testing clean install of wp tonight with just tinymce… then adding in mentions… no issues…

and wp is already compiling a list and its growing of plugins that dont work with 3.9 because of the tinymce editor change…  like you, wont blame them yet since no data…  but we are always testing with wp trunk (most of my test sites are already at wp 4.0) to head off any issues… and frankly, this was a major change for wp updating tinymce from 3.x to 4.x…  we had to rewrite all tinymce plugins we had…  so yeah, could be us, but would seem more universal…  certainly dont want to minimize the handful of issues we have here, but its a super small fraction of the number of upgrades to 5.4.2… and I dont know very many of our users that dont use our tinymce plugin…  but every environment is different..

so yeah, would love to hear what you find…

SS Stephen Schefer
Stephen Schefer
Member

And the winner is —- Drum Roll —-

Best WordPress Photo Gallery

Version 1.1.11 | By http://web-dorado.com/

It’s important to note that although this was what was causing my SP TinyMCE plugin problem it may not be the WP plugin that is causing your problems.

Light Bulb goes on now…..

WordPress 3.9 includes a new Photo Gallery feature

Advice to other users with similar problems –

Look very closely at the new included features of WordPress 3.9. If you are currently using a plugin to accomplish the same thing that WordPress is now capable of doing on it’s own, you might consider deactivating the plugin if you are having problems with any other plugins such as the simple press plugin, plugin’s.

The method used to isolate this problem was to create a copy of the current website on another webserver and then migrate the data to another install of MySQL 56 CE. You could just create a new schema on the current data server and update it with the original data but this opens the door to all sorts of gremlins. It’s best to do a fresh install of MySQL on the test webserver and then migrate the data to it from the original data server.

You must edit the wp-config file on the new web server so it points to the new SQL server and you must edit the wp_options table in the new schema and ensure that ALL references to the original website in that table now point to the new website and the folders where your new website originates from. This is imperative and can be time consuming. If you are using any type of redirection you need to be very careful or you could potentially be making changes in your live site. Take your time with this.

Before you begin deactivating plugins, make sure you observe the address that the browser is looking at. If you click on any part of your website and you notice it pointing to the live site then STOP and go back to the wp_options table and figure out what you missed.

Once you are sure you completely isolated from your Live site then go into the WP plugins and deactivate all of the plugins you have installed. Test the Forum and see if the problem has cleared. If it hasn’t then the problem is likely in one of the forum plugins. You can deactivate them one at a time until the problem clears.

If the problem cleared up after you deactivated all of your WP plugin’s then start by activating them one at a time and testing the forum after each activation. Hope you ate your Wheaties this morning because you mouse finger is going to get a workout. If you find one that cause a problem then deactivate it and keep going until you have tested all of your WP plugins.

Hope this helps someone.

SS shawn soden
shawn soden
Member

I had the exact same issue lastnight, thought it was the SP Tiny too, ended up being SP Avatar.

YS Yellow Swordfish
Yellow Swordfish
Member

Stephen: Good find., Another one to add to the list. Thanks for the info and useful post.

Shawn: What is your problem with SP Avatar? Whatever it is it is isolated so can you explain please?