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general-topic
Can't Edit Replies to Topics
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GTW
Member
sp_UserOfflineSmall Offline
Mar 6, 2017 - 8:24 pm

Hi guys

As an Admin, I am unable to Edit my post after I have submitted the reply to a member's question. I can click on the 'Edit' button but it doesn't allow me to do anything after that.

These are the Editing settings for Admins: 
https://www.dropbox.com/s/90ie.....6.png?dl=0

What am I missing?

Thanks, G

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 7, 2017 - 4:40 am

As a side note then - as a forum admin you do not need to define any permissions. Especially as Admins do not belong to any user groups. You have global authority built in.

OK - I need to know what is happening. When you click on the 'edit' button above the post details what happens next? The page should reload and then scroll down to an open editor with the post content in it ready to edit. So...

Does the page reload?
After it reloads what is the url in the browser address bar (the part AFTER the domain)?

Anything else?

And - is this a recent install of SP? Or is it an older install and this has only just started to happen?

andy-signature.png
YELLOW
SWORDFISH
Avatar
GTW
Member
sp_UserOfflineSmall Offline
Mar 9, 2017 - 7:52 pm

Hey Mr Yellow Swordfish

Okay, so when my Admin goes to edit one of her own posts, she clicks the Edit Post button and the screen then refreshes. But it does NOT open an editor with the post content in it. It stays exactly the same, and the URL does not change.

Running Simple:Press | Version 5.7.3

And yes, it seems to have only just started... couple of weeks now.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 10, 2017 - 12:11 am

on any post?  or just larger ones?  I think the post content might be passed via query arg (would have to check but on travel)... so might be some php settings...  try a small post and see if still issue...

if just recently, what changed?  any new plugins or security add ons at server level?

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Yellow Swordfish
Glinton, England
SP Master
sp_UserOfflineSmall Offline
Mar 10, 2017 - 4:04 am

Yes - that's the big question... what changed. And I would also like to add one - are you using the Avada WordPress theme by any chance?

andy-signature.png
YELLOW
SWORDFISH
Avatar
GTW
Member
sp_UserOfflineSmall Offline
Mar 10, 2017 - 5:35 pm

Hi guys, it's happening on ALL post replies, long and short.

What's changed is we're using a paid forum template now called: Reboot v1.0.11

We are using the Thrive Ignition Theme.

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Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 11, 2017 - 1:09 am

so to exact, you are saying using a different SP theme, editing always worked... but when you switched to Reboot, every edit failed??  if that really is true, I would question the integrity of the theme you uploaded and you might try reuploading it...  first, a simple test would be to switch SP themes and it should start working again...

How about the question about security plugins or server side security apps (ie Sucurri)??  they could be blocking the query args passed as part of editing...

Avatar
GTW
Member
sp_UserOfflineSmall Offline
Mar 17, 2017 - 4:40 am

Hi 

I switched the theme to the old one but the issue still persists. 

About security plugins we're not using any at the moment. 

Avatar
Mr Papa
Simi Valley, CA
SP Master
Free Members
sp_UserOfflineSmall Offline
Mar 17, 2017 - 7:35 am

 is this any different than your other topic???? https://simple-press.com/suppo.....rum-posts/

lets just keep the discussion to a single topic please...

Avatar
GTW
Member
sp_UserOfflineSmall Offline
Mar 19, 2017 - 2:57 am

Hi 

Just to inform you the issue was related to the SSL and after updated some of the forum relevant URLs through the database to https the problem resolved, now I'm able to edit the forum posts without any problem.

Thanks,

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