Support Forum

Can't Get to the SimplePress Plugins Page

DJ David Jeters
David Jeters
Member

Hello, I can’t seem to access the SimplePress Plugins Page.

When I goto https://simple-press.com/download-plugins/ it just redirects me to https://simple-press.com/.

Thanks,

David

12 Answers

New Answer

MP Mr Papa
Mr Papa
Member

yes – correct…  unfortunately, you purchased the membership with an echeck from paypal… that means that paypal does not actually transfer any funds to us until your check clears for them…  so we dont allow access to the plugins until that time…  but we did give you forum access a good faith measure… ;)

DJ David Jeters
David Jeters
Member

Ok, I was just wondering. Yeah the forum is really helpful, I don’t think I ever would have figured out that s2member thing without your help.

Thanks,

David

MP Mr Papa
Mr Papa
Member

glad to help… usually takes 3-5 business days for everything to clear… if you get notification that it cleared and you still cant access, let us know… sometimes the wishlist member chokes on these echecks… but will get you access quickly if it fails…

DJ David Jeters
David Jeters
Member

Hey,Regarding the plugin access

Today, I got message entitled “Please Complete Your Registration” from your website. I filled out the form and still no access to the plugin page.

I also checked paypal and the payment has cleared.

Can you please look into this?

YS Yellow Swordfish
Yellow Swordfish
Member

The account appears to be functioning totally normally on both the support and codex sites. What exactly happens when you try to access to plugins download page please?

MP Mr Papa
Mr Papa
Member

As mentioned previously, with the echeck there was likely to be a manual component to this.

Please try again as I have updated your account and you should be good to go.

DJ David Jeters
David Jeters
Member

Thanks everyone works and this have been a great learning experience.

Is this just a wishlist member issue, or is it an issue that effects most membership plugins? I am asking because working on setting up a membership site with s2member.

Thanks 

YS Yellow Swordfish
Yellow Swordfish
Member

Sorry – what issue do you mean? If you mean the delay in access then that is actually a PayPal issue and the use of e-checks.

DJ David Jeters
David Jeters
Member

Yellow Swordfish

Well according to Mr. Papa wishlist member sometimes has a problem adding/upgrading people to the membership site once the e-check has cleared. So I believe that Mr. Papa had to manually update my membership.

Also this brings up another question, since I had access to the forum on jan 5 and complete access today on the jan 9. When does my membership silver member end? Two months from the jan 5 or Two months from jan 9?

YS Yellow Swordfish
Yellow Swordfish
Member

Your membership is dated today.
We believe we have resolved the WishList issue and certainly your own registration today went through with no manual intervention.
Steve probably manually gave you early access to the forums but that was not a WishList issue. Simply us trying to be helpful.

DJ David Jeters
David Jeters
Member

I wasn’t complaining, sorry if I gave you that impression. I was just trying to better understanding the relationship the forum, membership software, and paypal.

Have a good one!

MP Mr Papa
Mr Papa
Member

Actually, I did have to manually adjust the account today when the echeck cleared.

When wishlist gets an echeck it flags the registration as approval required pending action. Unfortunately, when the check clears there is not any IPN communication between PayPal and wishlist. So we have to go manually approve the registration.