Support Forum

Can't Post Anything In Body

U
Member

Hi,

I updated wordpress as well as all of my simple press plugins and themes today and ever since then I can’t seem to post in the forum. If I create a topic or click reply it opens up as if I should be able to post a reply but the body field is just sort of dead. I can’t get my cursor to engage with the field and no characters appear when I try and type. I noticed the same thing here for a few seconds, but then the rich text editor options appeared. They never do in my forum.

It’s a private forum in my paid members area so I can’t post a link. But I can email access if needed. 

I have tried shutting down all plugins and even switching the theme. I also reinstalled wordpress and triple checked for plugin updates. No luck.

What could be wrong here and how can I fix it? All was working until I updated. But I updated everything at the same time so I have no idea what caused the problem.

5 Answers

New Answer

MP Mr Papa
Mr Papa
Member

are you running wp 3.9 as required?

also, if you have the sp mentions plugin, please be sure to update it to the latest from this afternoon as it could solve the issue…

U
Member

Looks like that plugin updated between the the time I updated my plugins and posted here. I just checked again and saw a new update available for the mentions plugin. I updated and that fixed it.

Are there any solutions for support for situations like this in the future other than a full two month membership? I keep needing to pay $40 to get a single question answered. Just wondering if there is a better way.

MP Mr Papa
Mr Papa
Member

good news on the fix – sorry for the issue…

As to the support, not currently, but we are currently evaluating options… cant promise anything but similar is being considered….

and you will notice that just a couple days ago we opened up a few forums to the public again… so we will have a mechanism for passing along this information…

SS Stephen Schefer
Stephen Schefer
Member

This is the same problem I’m having without the mentions plugin. I think I will install it just to see if it fixes the problem.

MP Mr Papa
Mr Papa
Member

doubt it…  in your post, you said it was an issue when you edit a post… this is about creating a post.. two different things…  so will answer yours over in the topic you created about editing a post…