Support Forum

can't post new topic in any forum on brand new site

KK kevin kiniry
kevin kiniry
Member

Hi,

I have just installed this on my new site and when I click add post, nothing happens. do I have a setting wrong? I have buddypress installed as well.

15 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

That sounds like a typical conflict with another plugin’s or a WP theme’s JavaScript. This codex article explains what this means and what to look for: https://simple-press.com/documentation/codex/faq/troubleshooting/what-is-this-jquery-conflict/

or we could perhaps find it if you give us a link to your forum page…

KK kevin kiniry
kevin kiniry
Member

It looks like the jsquery comes from my site

here is the link

http://retiredrver.com/campfireforum/

thanks!

IK Ike
Ike
Member

It looks like it might be a conflict with your WordPress themes tooltips. Are you happy to make a change to your forum theme to see if it fixes the problem?

If so, go to your WordPress admin and visit Forum > Themes > Theme Editor. Find ‘spFunctions.php’ and open it up, and at the top you should see code defining tooltips to TRUE. Change the TRUE to FALSE.

Then visit Forum > Toolbox > Housekeeping and clear the CSS cache and give it another try.

If this works, then you may have to set up a child theme to preserve the change. It’s an easy job as we provide the child theme frameworks for free ready to go, and doing this will future proof it for you.

KK kevin kiniry
kevin kiniry
Member

That did the trick! thanks so much for your help. I have been at this for most of the afternoon!

IK Ike
Ike
Member

Good stuff! You can download the appropriate child theme framework here. They all come with the spFunctions.php file and the tooltip code ready to go, so download, change the code, and run it as your main theme. The parent theme will continue to receive updates so you shouldn’t need to touch it again.

KK kevin kiniry
kevin kiniry
Member

hi,

I did that and now I get this message on the themes page

“The specified parent theme ‘reboot’ does not exist ” and when I activate and try and use the forum it I get errors on the page-

Warning: fopen(/home/retire52/public_html/wp-content/sp-resources/forum-themes/reboot/spTheme.txt): failed to open stream: No such file or directory in /home/retire52/public_html/wp-includes/functions.php on line 4463

Warning: fread() expects parameter 1 to be resource, boolean given in /home/retire52/public_html/wp-includes/functions.php on line 4466

Warning: fclose() expects parameter 1 to be resource, boolean given in /home/retire52/public_html/wp-includes/functions.php on line 4469

[spGroupViewDesktop.php] – Template File Not Found

Sorry, but the required template file could not be found or could not be opened.

This can be caused by a missing/corrupt theme or theme file. Please check the Simple:Press Theme List admin panel and make sure a valid theme is selected. Or please check the location of the selected theme on your server and make sure the theme and the required template file exist.

YS Yellow Swordfish
Yellow Swordfish
Member

Could you talk us through what you did exactly? When you downloaded and installed the Reboot child theme did you remove the original Reboot? Did you rename the folder or anything like that?

KK kevin kiniry
kevin kiniry
Member

I just uploaded the theme and activated it. that’s all I did.

YS Yellow Swordfish
Yellow Swordfish
Member

Most strange. So – what happens if you go back to use the original Reboot theme you first uploaded? It was working before but those error messages suggest it should not. Does it work still – as it did yesterday?

YS Yellow Swordfish
Yellow Swordfish
Member

OK – more… A quick look at your site states that it is using a theme called ‘reboot-4’… Where did that come from? Did you put the ‘-4’ on the end?

KK kevin kiniry
kevin kiniry
Member

 I re-activated the reboot and all is working ok like it did yesterday (after I changed the spFunctions.php file) with no error messages.

YS Yellow Swordfish
Yellow Swordfish
Member

Well that looks like the root of the problem but I have no idea where the -4 comes from.  As downloaded from our server the folder reboot is in should just be named that – ‘reboot’. If you can correct that you should be able to go back to the update-proof safely of the child theme.

KK kevin kiniry
kevin kiniry
Member

you are correct sir, the child was named child-1 also. I have NO idea how that happened…

I deleted them and reinstalled, then I activated the child and did the file edit on the child and all is working. Thanks so much!