Support Forum

Can't upload or change avatar

GG Gerald Griffith
Gerald Griffith
Member
Member since Jun 2013
1 post
Jun 21, 2013 · 9:11 am · Edited

When I go to upload a new avatar, the path showing for the image to upload comes bake like this:

C:fakepathVoiceoverCityLogo_50x75.jpg

 

The real path is:

C:UsersResizedVoiceoverCityLogo_50x75.jpg

 

What could be causing this?

2 Answers

New Answer
YS Yellow Swordfish
Yellow Swordfish
Member
Member since Nov 2008
16,437 posts
Jun 21, 2013 · 9:36 am

First thought is that this sounds like an operating system issue on your PC but perhaps you could provide more details.

So are you saying that the actual term ‘fakepath’ is being seen? Is this in the browse input field after selecting an image to upload? Does this term mean anything to you from any other plugin or software (as it means nothing to us)?

BR Brandon
Brandon
Member
Member since May 2010
864 posts
Jun 21, 2013 · 10:49 am

Typically that should not be causing an upload issue but try this in IE:

Tools->Internet Options->Security->Custom->locate “Include local directory path when uploading files to a server”->Enable

Then it will show the correct path.