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Captcha broken in Firefox

YR Yvon Rozijn
Yvon Rozijn
Member

Using Firefox 28, Windows 7, the capctha is broken. See screenshot, there is no circle to drag into.

captcha.png

13 Answers

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MP Mr Papa
Mr Papa
Member

its working fine for me with FF 28…  and Windows 7…

Was it working before you did the recent update to FF 28??

YR Yvon Rozijn
Yvon Rozijn
Member

Sorry, it turns out the problem is not Firefox, it is the Unified theme (v 1.0.2).

The Captcha is broken in all browsers in that theme. The problem appeared after I switched to the Unified theme; it works fine in the Default theme.

YS Yellow Swordfish
Yellow Swordfish
Member

And, I suppose it is not unexpected, but it is working fine for me using the latest versions of everything including Unified. This is testing on Mac OSX under Firefox. It also has to be said that we have no other reports of a problem with the captcha plugin either.

I note also that the display of the captcha icons is somewhat off on your image. They should be horizontal not vertical like that.

So – the most usual thing in these sort of unique circumstances is a JavaScript conflict between the captcha script and something else you have active on your website. The only way to try and discover this is to have the captcha plugin active – open the script console marked to just show errors and then try to run the captcha and see what gets reported. Is this going to be possible?

YR Yvon Rozijn
Yvon Rozijn
Member

Did you try the captcha in the WP registration form? That’s the one that is broken (as my initial screenshot showed).

In the post form the captcha works fine, also for me. It’s the WP registration/signup that is broken. There are no Javascript errors.

In case it matters, I’m using the stock Twenty Fourteen theme in WP.

YS Yellow Swordfish
Yellow Swordfish
Member

I am sorry – I completely missed that!

Seems like the CSS is not getting loaded so i am going to have to hunt down why that is. I will get a ticket opened right away and investigate. Sorry about that – odd it has not come up before this.

I would suggest, of course, turning off the use of the captcha on the registration form until we have this one nailed.

YR Yvon Rozijn
Yvon Rozijn
Member

Thanks!

Yellow Swordfish said
I would suggest, of course, turning off the use of the captcha on the registration form until we have this one nailed.

Yes, I already replaced it back with the Math question.

YS Yellow Swordfish
Yellow Swordfish
Member

OK – it was a simple fix. Will be a fairly quick release although if you want to edit the code I can give you the changes to make… your call.

YR Yvon Rozijn
Yvon Rozijn
Member

Thanks. I’ll wait for the release, my site is still in setup/test phase anyway.

ST Stang5_0
Stang5_0
Member

Identical issue to this, is the fix still being developed for the release?

Untitled.png

Thanks,

Stang

YS Yellow Swordfish
Yellow Swordfish
Member

No – it was made available in SP 5.4.2. Plus it is working as expected in the test I just ran… That’s SP 5.5.0  with the latest Captcha plugin and using the Unified SP theme.

ST Stang5_0
Stang5_0
Member

Just tried the default theme and stacked theme and things look good there, but not in Unified 1.0.4 oddly enough.

MP Mr Papa
Mr Papa
Member

strange, works for me… are you looking at mobile or desktop?