Support Forum

Captcha not working on posting

PE PerryM
PerryM
Member

I’m having the same problem with a new user trying to post for the first time and Captcha on the Registration page – moving the correct icon to the circle is not viewed as being correct.

9 Answers

New Answer

YS Yellow Swordfish
Yellow Swordfish
Member

Can you give me a link to your forum page? And credentials so I can log in to see? (You can PM them to me for safety)

PE PerryM
PerryM
Member

I removed all IP address blocks – had a spam attack a month ago using Simple Machine Forum (Before I switched to WP and Simple:Press) and had to block out a lot of areas.  You should be able to log in now with the credentials I sent you.

YS Yellow Swordfish
Yellow Swordfish
Member

Clearly you need to turn it off at the moment.

I need to talk to Steve about this. is there a chance that you could keep those credentials good for a day or two?

I have to say I was expecting to find the same old script errors but that is one of the cleanest sites I have visited for a long time! Need get to the bottom of this.

PE PerryM
PerryM
Member

Sure, no problem.

Let me know if you need Admin access too.

Thanks for the super duper support 🙂

YS Yellow Swordfish
Yellow Swordfish
Member

I doubt we will need it thanks but I will bear it on mind.
This could be a tricky one!

MP Mr Papa
Mr Papa
Member

a couple of issues I have come across…

I dont see the drag and drop captcha on the registration…

I was also served a cached page… seems you are running some cache plugin WassUp?  Is that true?  you cannot cache the forum page and must tell the caching plugin to ignore the forum page since all content is displayed on a single wp page…

another issue is that some ajax (namely the captcha stuff) is firing immediately on page load… ajax stuff usually does not get fired until its commanded… this could be related to the cached page being served…

PE PerryM
PerryM
Member

I found the culprit for the problem of dragging the icon to the circle – the plug-in EZPZ One Click Backup


Don’t ask me why but I deactivated all plugins and added them back and that plugin interferes with your Captcha.

 

It shouldn’t and I can work around this conflict but EZPZ is at fault here – it should not be doing this to your plug-in.

YS Yellow Swordfish
Yellow Swordfish
Member

PerryM: Excellent news. I was worried about this one! It is most curious why – if that plugin performs the task of it’s name – it should even be actively loading anything on the front end?

Steve: The captcha is one case where the Ajax MUST run on page load as the ajax sets the captcha up and makes it ready for use.

MP Mr Papa
Mr Papa
Member

was more concerned about getting a cached page…  still got one on quick check…  but glad its working…